Katt J.
Though this review isn't a fun one...
Though writing this review isn't a fun one, however, I have nothing but positive words from when we first purchased our Claire Freestlye for my mother in law who recently passed. I would recommend purchasing two of the cell batteries(8 or 16), you never know when you'll need it, and the AC adaptor. They aren't heavy about 5 to 7 lbs depending on the battery you purchase. The carrier was helpful, easier for her to get in and out of the car and shopping. The backpack would have rubbed on her port she had for Chemo, so getting over the shoulder was a perfect fit. Also, everyone I spoke with or communicated via email always went above and beyond. Lastly, for the cost you pay for any portable concentrate, is worth it. It allows the person the ability the freedom, better access than using a portable tank. I highly recommend doing the buyback if you can.
Response from Oxygen Concentrator StoreOct 31, 2023
Thank you, Katt Jim, for taking the time to share your experience. First and foremost, our condolences go out to you and your family on the passing of your mother-in-law. We deeply value your trust and are glad to hear that the Caire FreeStyle Comfort portable concentrator made her day-to-day activities more manageable. Your feedback is essential as it not only helps others make informed decisions but also encourages our team to maintain the high level of service we strive to provide. We completely understand how important it is for our customers to have the freedom and accessibility that these concentrators offer, and we're pleased to know that our product met your expectations. Again, thank you for your kind words and recommendations. Our thoughts are with you and your family. Take care.