Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Savitski, R.
Nov 20, 2023
Nick the oxogen concentrator…
Nick the oxogen concentrator representative was extremely helpful. He followed up ensuring that I understood options concerning the SimplyGo. While tracking my package on UPS I received a message that my package was delayed on would needed to be rerouted. And was given no date of delivery. I sent an email to Nick he responded and checked from his end. UPS info to me differed from Nick’s end. Darn good customer care and unlike UPS, a live person was able to help. Thank you folks for have live agents to talk to and help. Nick was the best. I have my SimplyGo. I unpacked it. I am having a medical procedure done this Tuesday and will take my time to read all the instructions and test the SimplyGo. Nick said I could call or email him if I need any help. He sure helped this senior citizen. I’ll be emailing Nick after I test my SimplyGo. Thank you folks, Ron
Response from Oxygen Concentrator StoreNov 28, 2023
You're very welcome, Ronald! We're delighted to hear about your positive experience with Nick and our team. Providing excellent customer care is a top priority for us, and we're pleased that Nick was able to assist you effectively. We hope your medical procedure goes well, and if you ever have any questions or need further assistance with your SimplyGo, please don't hesitate to reach out to Nick or our team. We're here to help and support you. Thank you for choosing us for your oxygen concentrator needs, and we wish you all the best!
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DiDomenico, A.
Nov 20, 2023
I previously purchased other products…
I previously purchased other products and they did a good job in processing the paper work and getting the right products to me.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your positive experience with us regarding your previous purchases. We're pleased to hear that our team was able to process your paperwork efficiently and ensure that you received the right products. Our goal is always to provide a smooth and satisfactory experience for our customers. If there's anything else you need or if you have any questions about our products and services, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
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Snow, J.
Nov 19, 2023
Mars Batton was great
Mars Batton was great. Patient and explained the items. Concentrator is a bit noisier than I would have preferred.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Jean Snow. We're delighted to hear that Mars Batton provided you with great service and was patient in explaining the details of the items. Your satisfaction is important to us, and we're sorry to hear that the concentrator is noisier than you expected. We strive to provide accurate information about our products, including noise levels, to ensure our customers can make informed decisions. If you have any concerns or questions about your concentrator, or if there's anything we can do to improve your experience, please don't hesitate to reach out to us. We're here to help and ensure that you're completely satisfied with your purchase.
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M. B.
Nov 18, 2023
The oxygen concentrator arrived the…
The oxygen concentrator arrived the next day after I ordered it. That's fast, and very appreciated! Todd was very knowledgeable in helping me select the best one for my needs, and saved me some money, too.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your experience, M. Black. We're delighted to hear that your oxygen concentrator arrived so quickly and that you found Todd's guidance both knowledgeable and helpful in selecting the right product for your needs. It's great to know that he also helped you save some money. We always strive to provide efficient service and valuable advice to our customers. If you have any further questions or need additional assistance, please don't hesitate to reach out. Your satisfaction is our top priority. Thank you for choosing us!
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Emma G J.
Nov 18, 2023
Sean Lowe was very helpful in sharing…
Sean Lowe was very helpful in sharing about my G4.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you, Emma, for taking the time to share your experience. We're glad to hear that Sean Lowe was able to provide you with helpful information about your Inogen G4. Our team is dedicated to ensuring that our customers have all the knowledge they need to make the most of their equipment. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
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Charles M.
Nov 18, 2023
Mars was very helpful especially with…
Mars was very helpful especially with the Doctors prescription that was needed. The package arrived in a timely manner as promised. Thanks Mars
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Charles McGraw. We're pleased to hear that Mars was able to assist you effectively, especially with the necessary documentation from the doctor. It's our goal to ensure a smooth process for our customers, from prescription handling to timely delivery. We're glad that everything arrived as promised. Your appreciation will be passed along to Mars. If you have any further needs or questions, please don't hesitate to reach out. We're here to help and ensure your complete satisfaction. Thank you for choosing our services!
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Goetter, Mrs P.
Nov 18, 2023
I don't usually rate "sales…
I don't usually rate "sales experiences", but based on the voluminous information provided by your site, I spoke to one of your sales people who provided me with a very good outcome. The real "experience" test will come if there is a problem with the equipment at some later date. Thank you, P Goetter
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for taking the time to share your feedback, Mrs. Patricia Goetter. We're glad to hear that the information on our site and the assistance from our sales team led to a positive outcome for you. We understand that the true test of customer service often comes in handling any potential issues that may arise in the future. Please be assured that our commitment to our customers extends beyond the point of sale, and we're dedicated to providing excellent support throughout the lifespan of your equipment. We appreciate your thoughtful approach to the rating and your trust in us. If you ever encounter any issues or have any questions, don't hesitate to reach out. We're here to ensure your complete satisfaction with our products and services. Thank you for choosing us, and we look forward to serving you in the future.
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Smith, M.
Nov 18, 2023
Mars was a terrific sales man
Mars was a terrific sales man. He was friendly and professional. He answered all my questions. He did a great job.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Michelle Smith. We're delighted to hear about your positive experience with Mars. It's wonderful to know he provided you with friendly, professional service and answered all your questions effectively. We pride ourselves on having knowledgeable and attentive staff, and it's great to hear that Mars exemplified these qualities. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thank you for choosing us, and we hope to serve you again in the future.
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