Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Hamburger, A.
Dec 5, 2023
The unit is great but there were no…
The unit is great but there were no instructions and the carrying case is a little difficult to manage. The power supply plug-in doesn't line up with the cut out. Otherwise, we received the unit very quickly...much appreciated.
Response from Oxygen Concentrator StoreDec 20, 2023
Thank you for your feedback, Allen. We're pleased to hear that you received the unit quickly, but we're sorry to hear about the issues you've encountered with the instructions, carrying case, and power supply plug-in alignment. If you ever need assistance or have further questions about the unit, please don't hesitate to reach out to our customer support team. We're here to help!
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Barry
Dec 5, 2023
How quickly my issue was resolved.
How quickly my issue was resolved.
Response from Oxygen Concentrator StoreDec 20, 2023
We're glad to hear that your issue was resolved quickly! If you ever have any more questions or concerns in the future, don't hesitate to reach out. We're here to assist you with any oxygen-related needs you may have. Thank you for choosing us!
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Dellar, G.
Dec 5, 2023
Delivered as promised
Delivered as promised
Response from Oxygen Concentrator StoreDec 20, 2023
Thank you for your feedback, Gail! We're glad to hear that your order was delivered as promised. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!
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Linthicum, W.
Dec 5, 2023
They showed me they were there for me…
They showed me they were there for me all the way through even when UPS messed up
Response from Oxygen Concentrator StoreDec 20, 2023
Thank you for your feedback, William! We're pleased to hear that our team was there to assist you throughout the process, even when there were issues with UPS. If you ever need further assistance in the future, please don't hesitate to reach out. We're here to help!
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Joe
Dec 5, 2023
The service and price were good
The service and price were good. The machine seems to be of good quality and is reasonably quiet.
Response from Oxygen Concentrator StoreDec 20, 2023
Thank you for your feedback, Joe! We're glad to hear that you're satisfied with our service, pricing, and the quality of the machine. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help!
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Bond, B.
Dec 5, 2023
Nick is a great salesman and…
Nick is a great salesman and technician. he really knows his products and is always eager to help
Response from Oxygen Concentrator StoreDec 20, 2023
Thank you for your kind words about Nick! We're pleased to hear that he provided you with excellent service and expertise. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to assist you with your needs.
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Sue M.
Dec 5, 2023
New portable concentrator
The fact that you got me another portable concentrator so quickly. Thank you so much
Response from Oxygen Concentrator StoreDec 20, 2023
You're welcome, Sue! We're delighted that we could assist you promptly with your new portable concentrator. If you have any more questions or need further assistance in the future, feel free to reach out. Your satisfaction is our priority, and we're here to help with your oxygen needs.
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Beebe, C.
Dec 5, 2023
AMS is not at fault. UPS is at fault!
It is not your fault, but the fault of UPS. It was put on the box by AMS to DELIVER TO UPSTAIRS PORCH. it was delivered at 6:38PM, Fri, 12/1/23 to my downstairs breezeway door. Since that door had not been used and I was not notified by UPS that it was delivered, it sat there until Monday when I finally tracked it down. We have had porch pirates stealing packages and mail lately. I’m lucky this $2,600.00 package in now in my possession. This problem has to be remedied. I have been a good customer since 2914. Rant over!
Response from Oxygen Concentrator StoreDec 12, 2023
Thank you for bringing this to our attention, Carolyn Beebe. We're relieved to hear that you have received your package, but we understand your frustration with the delivery issue caused by UPS, especially given the concerns about package theft. The safety and timely receipt of your order are of utmost importance to us. We appreciate your loyalty as a customer since 2014, and we take your concerns seriously. We will take note of this incident and can look into ways of better communicating your specific delivery preferences to the carrier. Additionally, we suggest that any future concerns with UPS delivery be reported directly to them as well, as they can take direct action and implement changes in their delivery process. Thank you for your continued trust in AMSR. If there's anything further we can assist you with or any additional feedback you wish to share, please don't hesitate to contact us. We're here to support you and ensure your satisfaction.
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