OxygenReviews of oxygen.us

Response from OxygenJun 13, 2023

We are sorry to hear about your experience, Tiffany. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis, and the investigation process typically takes 45-90 days depending on the dispute. Our disputes team does provide customers with updates as soon as they are available. If you have any questions, please reach out to [email protected]. We appreciate your patience while your claim is being investigated.

Response from OxygenJun 13, 2023

Hello David, sorry to hear about your experience. Our disputes team is here to help with your dispute. If you have any questions about the investigation or would like to request a rebuttal, please reach out to [email protected].

Response from OxygenJun 13, 2023

We’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our disputes team does provide customers with updates, including if claims qualify for provisional credit as soon as they are available. If you have any questions, please reach out to [email protected]

Response from OxygenJun 15, 2023

Hi Raymond, decisions to close accounts are based on the account terms and conditions. We certainly regret that yours had to be closed, but trust that we did so with account safety and security in mind. If you have any questions or concerns, please reach out to [email protected]. We apologize for any inconvenience caused.

Response from OxygenJun 13, 2023

We appreciate having you as a customer. It is delightful to hear such positive words. Thank you so much for the review! We appreciate you.

Response from OxygenJun 13, 2023

Thank you so much for sharing this. Our team works hard to provide the best service possible and we are so glad it shows!

Response from OxygenJun 5, 2023

Thank you so much for the review! We really appreciate your taking the time to leave us this feedback!

Response from OxygenJun 5, 2023

It is delightful to hear such positive words. Thank you so much for the review and for being an Oxygen customer! We appreciate you.