OxygenReviews of oxygen.us

Response from OxygenMay 8, 2023

Glad to hear we got your issue resolved! Thanks for taking the time to leave us this review.

Response from OxygenMay 8, 2023

Thank you so much for sharing this. Our team works hard to make things easy and simple for you, and we are so glad it shows!

Response from OxygenMay 3, 2023

Hello Meggan, decisions to close accounts are based on the account terms and conditions. We certainly regret that yours had to be closed, but trust that we did so with account safety and security in mind. We apologize for any inconvenience caused.

Response from OxygenMay 3, 2023

Hi Michael, we're sorry to hear about your experience. Our team reviewed your account and provided you an update via email. Please reach out to us at [email protected] or 866-287-7021 if you have any additional questions or concerns. We are open everyday from 10am-6pm EST (except holidays).

Response from OxygenMay 3, 2023

Hello, we're sorry to hear about your experience with the App. Our team would be glad to do a walkthrough with you to ensure you are able to use the App. Please contact Customer Support at 866-287-7021 from 10am-6pm EST Monday through Sunday or what is the best time to call you to do a walkthrough with you?

Response from OxygenMay 3, 2023

Hello @Darlene, we are able to look up your account and the account is active. To better understand your issue, we will have someone reach out to you today, 5/3/23, and have all issues handled for you. Update: Hello @Darlene, someone reached out to you yesterday, 5/3/23 from the phone number on file, however, was unable to leave a voicemail. Please respond to the email sent to you yesterday. We are always here to help.

Response from OxygenApr 20, 2023

Thank you so much for the review! We appreciate it.

Response from OxygenApr 20, 2023

Thank you so much for the review! We appreciate it.