OxygenReviews of oxygen.us

Response from OxygenJun 13, 2023

We’re sorry to hear about that Shaquona. Just checked and your dispute is currently in progress. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our dispute team does provide customers with updates as soon as they are available. Someone will reach out to you shortly. We appreciate your patience as your claim is being investigated.

Response from OxygenJun 13, 2023

Sorry to hear that your issue is still not resolved. Just checked your account and noticed that an email was sent to you yesterday. Please check that email regarding transferring funds.

Response from OxygenJun 13, 2023

We’re sorry to hear about your experience, Rictek. Just checked and Customer Support requested some information, please check the email sent to you four days ago. As soon as the requested information is received, an update will be provided to you. If you have additional questions or concerns regarding the requested information, please reach out to Customer Support at 866-287-7021 from 10am-6pm EST Monday through Sunday, except holidays. You can also reach out to [email protected] and our team will follow up.

Response from OxygenJun 13, 2023

Hello, we're sorry to hear about your experience, Susan. Please check the email sent to you from our Trust and Safety Team. For any questions or concerns regarding your account, please reach out to Customer Support at 1-866-287-7021 from 10 AM to 6 PM EST, every day, except during the holidays.

Response from OxygenJun 13, 2023

It is delightful to hear such positive words, Kayla. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Response from OxygenJun 13, 2023

We’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our dispute team does provide customers with updates as soon as they are available. If you have any questions regarding your dispute, please reach out to [email protected].

Response from OxygenJun 13, 2023

Hello Thomas, sorry to hear about your experience. Please be assured that Oxygen takes account security very seriously and would not allow anyone to access your account. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our disputes team does provide customers with updates as soon as they are available. If you have any questions, please reach out to [email protected]. We appreciate your patience while your claim is being investigated.

Response from OxygenJun 13, 2023

Thank you so much for sharing this. Our team works hard to make things easy and simple for you, and we are so glad it shows!