OxygenReviews of oxygen.us

Always prompt to answer back. I feel safe with the extra steps they take to verify that who I say I am go the extra mile to help a customer example I had charges on my account that weren't mine and I went to shut the car down and the middle of the next day I'll send my card wasn't working and when I called they turned it back on from one more time so I could use it and have been on it ever since. Excellent banking employees.

Worst mobile banking ever my money was stolen an they say they ain’t see no error when I’m in whole different state from where my card information was use smh I don’t recommend

Oxygen is garbage and steal their customers money and finds no problem with it

First of all I am not a fan of a bank that I cannot even chat 24 hours. Last night when updating my apps I attempted to change my email and wound up getting locked completely out of my account and not being able to contact the Oxygen team until 10amEST. This is my savings account and due to their "bots" even the live person was not live. After a few password resets and APP deletion I was able to access my funds. I do not advise getting wrapped up with this. I'm on my 3rd level, AIR... And almost lost all of my savings and the "person" I was chatting with had no idea what she was doing as far as my issue. After 30 minutes and my own knowledge of actually helping her, I was able to access my account. Not good.

After banking with you guys for 2 or 3 years with no issues. Until you guys allowed another oxygen member James Taylor. Go into my account transfer my money from savings into checkings and send it to himself as peer-to-peer and you guys come back with a final decision for dispute, basically saying you guys didn't find any issue with someone going into my account and taking my money. I honestly felt violated. It's unfortunate I'm going close my account, because I don't feel like my money is safe thinking with you guys anymore. And I really liked banking with you guys and had referred few people.

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't change facts. And their response is as full of worthless lies as they are. If emailing worked they wouldn't have fraudulently stolen my money, sent me proof via email then spent months lying about it like they don't understand what a receipt is.

I requested refund for an order I never received, it’s been over 2 months and I still haven’t received refund for dispute

Well for one things be a bank and refund money back I bought something I was scammed if you are a normal Bank like Wells Fargo or chase I would have gotten my refund back I was told I was not going to get my refund back I'm not happy with your service at all