Tim A.
Still no reply to my update on my…
Still no reply to my update on my purchase of oximeter pulse oximeter ABSOLUTELY NO COMMUNICATION PROBABLY GOING TO CONTACT MY CREDIT CARD COMPANY AND REPORT THIS COMPANY AS A FRAUD UNIT
Oxiline™ specializes in top-of-the-line medical diagnostic equipment that provide accuracy and peace of mind to people of all ages and lifestyles.
oxiline.shop (oxiline.shop) has 560 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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560 approved reviews, newest moderated first
Tim A.
Still no reply to my update on my purchase of oximeter pulse oximeter ABSOLUTELY NO COMMUNICATION PROBABLY GOING TO CONTACT MY CREDIT CARD COMPANY AND REPORT THIS COMPANY AS A FRAUD UNIT
Bob P.
I bought my monitor about a year ago it tested all over the place up to 15 points off, never close to the same reading, I sent it back and they sent me another one. It did the same thing. I called 3 about 3 weeks ago, I asked them to let me upgrade to their better model, they refused! I asked for them to refund my money , they refused! I have to pay the postage back each time! The supervisor will only say he isn't able to help me. So save your money and buy somewhere else. Total Rip off.
Roy K.
bought the $99 blood pressure monitor last year and it finally broke. The pressure goes up to about 30-40 mm/hg and stops pressurization. The unit has a 2 year warranty so I contacted the company since I have about a year left. They have been giving me the run around even though I told them that the unit is definitely broken. They asked for a video, which I sent them last week, but they are now saying that I am not using it correctly. I informed them that I am a retired licensed mechanical engineer with years of design experience and that I know when something is broken. It has been about a week with no new response. Like the other customer complaints, I feel that I am getting the run around. The service is extremely poor and I don't expect any resolution to my warranty problem. Don't buy this made in China crap!
Joann Gordon M.
My monitor isn't accurate. I can take my bp then take it again and the readings are very different. I have sent it back 3 times and they send me a replacement and It does the same thing. It costs about 10.00 to send it back and they won't refund because its been over 30 days so I guess I'm stuck with it.
Robert L B.
Customer service sucks. Keep getting the run around and being told it's on backorder. Must be in their scripts. This company is horrible. Save your money and the anxiety.
Chelsea L.
On Dec, 21st at 9am I purchased a smart scale off of their website oxiline.com I purchased the express overnight shipping to have it delivered that next business day. I never received tracking information and I couldn’t log into my account via their website it just kept saying that my email was invalid. So I waited until the end of the day on Tuesday the 27th to cancel my order. Luckily the customer service representative spoke English and was able(as far as I know) to cancel my order. I requested that he send me a confirmation email once it is complete so we will see. I will check back in with updates. I should have checked their BBB reviews prior to purchasing. They have an F- RATING FOR A REASON! DO NOT SPEND YOUR MONEY WITH THIS COMPANY!!!! YOU WILL NOT RECEIVE THE PRODUCT THEY ARE 100% SCAM ARTISTS!
Blake H.
Terrible experience. Ordered two items overnight shipping on Dec 2. After receiving nothing and reaching out 7 days later, "customer support" said one of the items was backordered, so they were upgrading it to the next level up and shipping immediately. It is now Dec 21 and I have nothing to show for the $127 I gave these grifters. Phone support told me it was in the mail and on the way over a week ago—which is a complete lie. Email support has ghosted me the last 3 times I've asked for an update or a refund. Charge disputed. DO NOT DO BUSINESS WITH THESE PEOPLE.
Vivien A.
MY BP is difficult to manage and I have had a stroke. I use 2 BP monitors to insecure that my monitors are within range and I can trust the reading. Also, I took one of my monitors to my doctor’s office to check it against his monitor. Later I decided to update my monitor with a newer model. I purchased the Oxiline without reading the reviews. What a terrible mistake. I tested the Oxiline against my 2 monitors and it varied significantly from them. Then I read the reviews. Too late! I realize that I cannot trust the Oxiline reading. I plan to call customer service on Monday for a refund. If I get a runaround, I will write another review on Trustpilot.com and possibly other sites until I get my refund.