oxiline.shopReviews of oxiline.shop

I recently found myself in the most frustrating and heartless situation after my husband’s tragic passing. My husband accidentally ordered two pulse oximeters. He only had the chance to open one of them before he passed away—tragically, the second one was still in its unopened mailing package. I attempted to return them, only to find they were just outside the 30-day return window—by one week and one day, respectively. Hoping for some compassion and understanding, I contacted customer service, explaining my situation. After all, I’m a widow, living on disability, waiting on an understaffed government to process my benefits. Instead of empathy, I was offered a $25 credit for each of these brand new, $98 items—a paltry offer that barely covers shipping costs, let alone compensates for the heartache and distress I’ve been through. This is how they treat the widow of a recently deceased veteran and civil servant. To say I’m disgusted is an understatement. If you don’t want to give your hard-earned money to a company that couldn’t care less about their customers, I strongly suggest you shop elsewhere. These people have shown nothing but cold indifference and heartlessness.

I just bought the glucose meter & wanted to get set up with their app. I was having some trouble & I reached out to the support team. With their help, I discovered that I had downloaded the wrong app. They sent the link for the correct app. Once I downloaded it, syncing to the glucose meter was easy peasy.

I had the absolute pleasure of being assisted by Justine, and I can confidently say she is one of the best customer service representatives I’ve ever encountered. Justine went above and beyond to ensure that every question I had was answered clearly and thoroughly. She listened patiently, offered thoughtful solutions, and made the entire process feel effortless. Her professionalism and genuine care for my experience were evident in every interaction. It’s rare to come across someone who takes such pride in their work and truly puts the customer first. Justine is a shining example of what excellent service looks like, and I’m so grateful for her help. Thank you, Justine—you turned what could have been a stressful situation into a seamless and positive experience!

I ordered a tens unit without consulting my physician. After I had received it, I found out that it was something that I wasn’t allowed to use. It was first said that because of a small glitch, I couldn’t have a refund, but after explaining what I had done, the customer service department stepped in and found that I truly had sent it back and they issued immediately a refund. They were so kind and polite and I truly thank them. They are an honest upright company trying to do their best…….

Justine in your customer service department is one of the finest customer service agents I have ever encountered. She has been kind, helpful and efficient. I am very grateful to her and your company for the help we received.

Excellent help trying to find my lost shipment and eventually replacing it. Could not ask for me.

I purchased a BP machine when diagnosed with hypertension. The numbers were not accurate to other sources and I contacted the company for guidance. They answered immediately and offered suggestions. When this did not rectify the situation they sent a new machine. No delay, no excuse just recognition of the importance of an accurate reading for a safe health experience. The new machine is perfect and accurate. The attention and follow through on a complaint was excellent!! I would definitely recommend the products offered by this company. They are positively invested in the customer experience as well as safety. TY

Excellent Blood Pressure Machine! The only one i’ve had that works every time (no errors) and is accurate! I did lots of research before buying and this machine has tested in trials 100% accurate! (unlike many other home machines) Easy to use and a real plus, the XL Cuff which I needed! High quality all the way! You need an accurate dependable Blood Pressure Machine! This is the one!