oxiline.shopReviews of oxiline.shop

Like everyone, a long wait on shipping. It was the holidays you see! Finally received the scale, downloaded the Oxiline App, did all the info entering and Bluetooth pairing, stepped on the scale and all was fine. The next morning the scale had switched to Kg instead of Lbs. and disconnected before the body measurements were done! Started all over again, erase, reload and it works once. Back to Kg it goes and no body measurements. Hmmmmm. It seems the scale only works on the first Bluetooth sync with the Oxiline App. Finally got through with customer support after a 30 minute wait. Did the whole routine several times, erase, reload etc. Always the same result. The agent, I must say was very sympathetic and over email said he would send a new unit. Of course the shipping was slow but I am now a proud owner of 2 scales that do not work with the Oxiline App. The Oxiline App is the problem. My 2 scales work fine with the Fitday's App., which I am not a great fan of mostly because the colors are washed out. The Oxiline App is on the other hand, easier to view, the measurements numbers contrast nicely with the background. Why can't they fix the Oxiline App? I am also on Apple, if that makes a difference? Good luck all, try a different App.

I ordered a scale from them on 1/28/26. I should've paid attention to the red flag of PayPal telling me that i could review my purchase on the next screen, but it just processed the payment. I didn't and waited to receive my product. 5 days later, nothing. I contacted the company, which was hard enough to do (another red flag), and they said that the product was on backorder. It would ship out by the next Thursday. Nothing, again. I contacted them again and they're still claiming that they don't have the product...but don't worry(!) it'll ship out with mine being a priority! This company is a scam. They do not actually sell products. They take your money and hold it until you can wrangle a refund from them. Avoid them at all costs!

Huge scam. I wish I had done my research because I'm pretty sure the reviews on their website are all fake. Like everyone else it took forever to get to me and now that it's here it has trouble reading the other stats and they are way off. I'm athletic and it says I have 235% arm fat which is impossible (and I have toned arms). The online help is AI so I doubt I'll get any real help and will have to just eat the money. Don't do it.

Ordered from the site, which advertised 3-4 day arrival. Nearly a month later I emailed customer service and asked for a refund. Instead they said that they shipped the unit and it was the carriers fault. They gave me a UPS tracking number. UPS didn't receive the unit for nearly 3 more weeks. Their customer service just plain lies to you.

I had an issue through no fault of Oxiline. Spoke with Douglas at customer service and was able to obtain a full refund on my order. He went above and beyond to help me. Thank you Douglas and customer service at Oxiline. N P in N.J.

Great customer service. Thank you.

Avoid this company. Oxiline has no real customer service. They don’t answer emails, phone calls, texts, or messages, and their chat appears to be AI with no human support. My order was over a month late. I returned the item on time and have proof they received it, yet weeks later there is still no confirmation and no refund. They simply do not respond. This feels intentional and highly unethical. Save yourself the headache and do not do business with Oxiline.

Scam company. Their refusal to honor their money back guarantee is the only support reply I've gotten from them. I cancelled my order more than 7 days before they shipped it - but they claimed 'Oops, we shipped it - guess we can't refund you'.