ownkoti.comOwnKoti is an online shop for household products. All of the products are reusable, bio-reducible, sustainable, and made of recycled materials.
ownkoti.com (ownkoti.com) has 640 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Caro-A
Beautiful products! quality! very nice contacts! great service until reception 🙏 I am very satisfied 👌
Response from ownkoti.comJun 13, 2025
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Mary
I have placed 3 orders: pajamas, wrap towels and a cotton gauze cami night dress. I’m very happy. My favorite item to date is the cotton gauze cami-dress. The material is beautiful and soft. I’d love to purchase more of these in different colors and patterns.
Response from ownkoti.comJun 10, 2025
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Rae Ellen C.
I kept seeing Ownkoti in my facebook feed, so I went in search of reviews & was directed here. After reading so many negatives, I went to their website. Apparently, Ownkoti is actually part of some conglomerate called Nimo Harmony Sarl. There must be 100 Chinese companies using a single address in France. Clearly not reputable as none have contact info beyond messenger & email. Don’t bother!
Response from ownkoti.comJun 5, 2025
Hello, we're unable to find your order. Please contact us via Facebook Messenger or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Thanks for your understanding.
Kerstin H.
The item I ordered arrived without delay and communication with the Ownkoti team was swift and open. The item itself was just as expected. I ordered a size large as directed in the description which fit perfectly. All in all, thumbs up and I will definitely recommend to others.
Response from ownkoti.comJun 3, 2025
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Susan S.
We ordered a duvet cover from Ownkoti. We did not like it and wanted to return it. They informed us that we would need to return the duvet cover to China at our expense and did not immediately send return instructions. After several emails back and forth, with our requesting their return instructions and their requesting that we send several photos of the duvet cover and its packaging, they finally agreed to fully refund our credit card (and have done so). They did not require us to send the duvet cover to China. I think Ownkoti owes it to their customers too be transparent about the fact that the costs of any returns will be the customer's full responsibility and that their returned products have to be sent to China.
Response from ownkoti.comMay 27, 2025
Hello, we're so sorry for any unpleasant experience. Regarding the color discrepancy you mentioned, we do need more photos to verify the situation. However, we haven’t repeatedly asked you to provide photos, and we hope you can understand this. Additionally, our team has already explained the issue of color difference to you. The material of the product you purchased is Pure Cotton, and you can click on the link to view the product details. As our valued customer, we do not request that you return the item and we have issued a full refund to you as promised. Please kindly check your account and your email. TYSM for your understanding.
Lisa W.
We ordered a king size duvet, which comes with a sheet and two shams. The duvet is an odd size – 12 inches smaller than it should’ve been. Contacted the company and we got the run around. Would’ve cost us $100 to ship it back to get the right size. Instead, we took the $30 they offered us and we took it to a tailor. The tailor will add a couple panels to make it large enough for $100. Very unsatisfied with customer experience. The fabric is very nice. Hopefully it will hold up over time. Edit: they responded here, but my husband (before I wrote this review) spent more than a week emailing them back-and-forth with no resolution. They sent us the wrong size and were evasive when we emailed them. They asked us to measure it twice, send pictures, etc..
Response from ownkoti.comMay 18, 2025
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Jeremy K.
We bought a blanket and a duvet cover and shams. They sent two incorrect blankets, no shams and have no customer service and prevent returns.
Response from ownkoti.comMay 15, 2025
Dear Customer, We are sorry that you received a different product. Upon review, you contacted us on May 11th, and we replied to your email within 24 hours, requesting you to provide relevant information for verification. However, we have not received a reply from you since then. Additionally, we received your private message on Facebook, and our team is making every effort to resolve the issue for you. Please provide the relevant product information via email or Facebook private message so that we can verify the situation for you.
Mary S.
Very beautiful bed covers. They are well made and have beautiful detailing. Will buy from them again.
Response from ownkoti.comMay 8, 2025
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
