ownkoti.comOwnKoti is an online shop for household products. All of the products are reusable, bio-reducible, sustainable, and made of recycled materials.
ownkoti.com (ownkoti.com) has 640 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Ashley M.
I ordered pajamas and a robe. They are the best material and very well made. Beautiful print and feel.
Response from ownkoti.comOct 10, 2026
Dear Customer, Thanks for your amazing review! So glad you love the pajamas and robe. Hope you enjoy this cozy set!💖
Lea E.
No thank you. Shipping takes a long time. Returns are so difficult as to make it not worth it. Fabrics are lovely, but fittings are way off, at least for American bodies.
Response from ownkoti.comOct 10, 2026
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Eoghan W.
Great service and help Very nice product in style and detail Glad I came across this retailer Would certainly recommend them
Response from ownkoti.comOct 7, 2026
Dear Customer, Thanks for your support and love! It is our pleasure to serve you. Have a nice day!💖
B. S.
Lovely design, customer service very helpful~Shipping can take a bit of time, but could be worse. I like their designs.
Response from ownkoti.comOct 7, 2026
Dear Customer, Thanks for your support and love! It is our pleasure to serve you. Have a nice day!💖
Russ G.
I ordered a kimono for my wife's special birthday. The delivery took a couple of weeks and arrived in time for the day. The quality and colour of the garment were fine but unfortunately it was a size too small. Their customer service was great and arranged for an 'XL' version to be dispatched within another couple of weeks. She was delighted when it came and all I paid was a small supplemental charge to cover shipping. Russ
Response from ownkoti.comOct 7, 2026
Dear Customer, Thanks for your support and love! It is our pleasure to serve you. Have a nice day!💖
Cory
Kimono, poor quality and overpriced. Item cost $100+ NZD, same item would be less than $15 0n temu.
Response from ownkoti.comOct 7, 2026
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Ellyce R.
Buyer beware...don't engage with this company. If you're dissatisfied with an item, even if it's nothing as described, you're on the hook to pay return shipping to China. I ordred a so-called "velvet" pillow as a gift for a friend. What I received is nothing like described. Upon opening it, immediately I could see the pillowcase was a thin, cheap fabric of some sort that the company is trying to "pretend" is velvet. It's horrible quality. Truly. Upon inquiring about returning it, I was told I could of course ship it back to China at my expense. They claimed there was no quality issue. LOL...there's a HUGE quality issue. They asked me for pictures before moving forward. Why do I need to take pictures of their product? Do they not know what they sent me? I also told them I didn't even remove the item from its packaging. At any rate, this company is combative and does not have a satisfactory return policy. I'll be glad to take photos of their "velvet" and forward them.
Response from ownkoti.comSep 29, 2026
Dear Customer, sorry to hear that the order did not meet your expectations. Our pillow comes with a Dutch velvet cover and PP cotton filling. You can also click here https://www.ownkoti.com/products/ownkoti-midnight-cat-garden-velvet-throw-pillow?_pos=1&_sid=9d18932be&_ss=r&variant=52274267291879 to get more information about the item. We messaged you via email requesting photos to verify your order and check the item condition, but this request was declined. We always aim to resolve issues fairly for every customer. Please feel free to reach out if you wish to share supporting photos so we can review your case again. Thank you for your understanding.
David B.
Was in my feed for a long time ... decided to risk it. Product came with odd industrial chem smell - but it washed out easily. Not as soft as I had hoped, but my partner still likes it. For $85 ... I was expecting better tho. Not dissatisfied... but not thrilled.
Response from ownkoti.comSep 28, 2026
Dear Customer, thank you so much for your honest feedback! We’re glad the chemical smell faded after washing and happy to hear your partner likes it. We totally understand your expectation for softer texture. We will keep working to improve our products. Please reach out to us anytime if you have further questions.
