Luka L.
I want money refund
I made a purchase for a sweater and paid 40,98USD. They sent me the sweater by DPD post but they didn't write my contact information on package so DPD post couldn't reach me and they returned the package to the seller. I immediately contacted the seller and they said that they can't send me my order again but I can make a new one with 50% off!?? I ask them to give me my money back (40,98usd) but they refuse.
Response from OwlsMatrixFeb 19, 2022
Hi. We are from Owlsmatrix, We are so sorry for this inconvenience. Please send us your order number, we will check and solve it Thank you so much!