Claus P.
Good service
I have had a very good experience with Owlsmatrix. The customer service is very friendly. Best recommendations from me.

"OwlsMatrix" is a brand of "OWLSTEAM LTD". Registered in England and Wales No: "13155507".See Details of our business.Everything we do is rooted deeply in fashion culture. We keep track of ever changing trends, yet we are not afraid to look back for inspiration. Combining basics with bold and colorful prints, we are giving people freedom to wear what they want and how they want it. We know very well that what you wear is who you are, that is why we do our best to deliver the best possible street wear to the good people of earth.
OwlsMatrix (owlsmatrix.com) has 195 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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195 approved reviews, newest moderated first
Claus P.
I have had a very good experience with Owlsmatrix. The customer service is very friendly. Best recommendations from me.
Robin S.
Not satisfied with the quality
Response from OwlsMatrixFeb 4, 2022
Hi. We are from Owlsmatrix, We are so sorry for this inconvenience. Please send us your order number to check your case. Thank you!
Chelynnah
After seeing a friend’s Christmas Hawaiian style shirt in December I decided to order a couple for my husband. At the same time I ordered a Hoodie for me in one of the same patterns. I ordered on 18th December 21 and they were received around the 18th January 22. Because I knew my friend had received his, I didn’t worry too much about the long delivery time. I was prepared for it to take about a month. I did read the reviews here, and although many were negative, the underlying theme was the length of time the orders took. So I gave them the benefit of the doubt. I’m happy I did. I had no issues. I was emailed when it was being processed and texted when it shipped. I’m happy that the sizes fit as expected and the quality of the shirts seems to be really good. While the length of time for delivery was long, it was clearly written in the ‘shipping’ area of the website what the expected delivery times were, and that there were delays with Covid-19. Their aim is to deliver internationally within 20 days, but no longer than 30. Considering my order was placed just before Christmas, so there were those holidays to deal with through production and shipping, I think they did well to get it to me within their ‘no longer than 30 days’ intent. So, despite others’ negative experiences, I would order from them again, but in doing so I would just make sure to order with lots of lead time.
Response from OwlsMatrixFeb 17, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Paul K.
Very poor service it took ages to arrive and when ever I emailed them to find out where it had got to I was fobbed off. No direct answers to my questions. When it did finally arrive I was extremely disappointed with the quality it was nothing like the advert which had bright colours and 3d effect graphics. When it arrived it was the lowest quality you could imagine very poorly made washed out flat printef colours, very cheap nylon material even the adjustment strap was poor quality and not long enough to fit an adult head. I'd never buy from them again. Don't waste your money.
Response from OwlsMatrixJan 25, 2022
Hi. We are from Owlsmatrix, We are so sorry for this inconvenience. Please send us your order number to check your case. Thank you!
Patrick F.
My order never got delivered. I cant even find my order on there site. There site says custumer satifaction at 9.5 rating. Thats bS! Mailed them 4x never get a awnser
Response from OwlsMatrixJan 20, 2022
Hi. We are from Owlsmatrix, We are so sorry for this inconvenience. Please send us your order number to check the package status. Thank you!
Mark D.
Absolute con. I'm pretty sure this is a money laundering scam. Do not use.
Response from OwlsMatrixJan 10, 2022
Hi. We are from Owlsmatrix, We are so sorry for this inconvenience. Please send us your order number to check the package status. Thank you!
Ron S.
Very poor quality. Would never buy from them again. Asked for refund. They want a video of me opening the package. I’m serious. Save your money. Shop elsewhere. Scam. Read the reviews.
Morten N.
STOP Keep away from this site ! Its take too long time. The product is wery poor quality. DO NOT BUY OR DEAL WITH THEM!
Response from OwlsMatrixJan 4, 2022
Hi. We are from Owlsmatrix, We are so sorry for this inconvenience. Please send us your order number or the email you use to purchase to check your case. Thank you so much