Jacques A.
A very good service
A very good service, quick response and quick delivery.
Response from OwlsMatrixMar 1, 2022
Hi. We are from Owlsmatrix, Thank so much for your feedback! We always strive to achieve your satisfaction. Have a nice day!

"OwlsMatrix" is a brand of "OWLSTEAM LTD". Registered in England and Wales No: "13155507".See Details of our business.Everything we do is rooted deeply in fashion culture. We keep track of ever changing trends, yet we are not afraid to look back for inspiration. Combining basics with bold and colorful prints, we are giving people freedom to wear what they want and how they want it. We know very well that what you wear is who you are, that is why we do our best to deliver the best possible street wear to the good people of earth.
OwlsMatrix (owlsmatrix.com) has 195 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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195 approved reviews, newest moderated first
Jacques A.
A very good service, quick response and quick delivery.
Response from OwlsMatrixMar 1, 2022
Hi. We are from Owlsmatrix, Thank so much for your feedback! We always strive to achieve your satisfaction. Have a nice day!
Richard
I ordered 2 custom printed sweaters about 3 weeks ago and received the order today.. after reading all the negative reviews i was sceptical about receiving them.. well the print looks exactly like the advert.. the issue i have is the sweater looks thick and really good quality on the pics. Its actually thinner and reminds me of a ice hockey top. Theres lots of very small ventilation holes in it.. it cost me £30 each delivered. Was it worth it.. maybe as it has custom print on the arms.. im not sure how well it will stand up to a washing machine only time will tell
Response from OwlsMatrixFeb 27, 2022
Hi. We are from Owlsmatrix, Thank so much for your feedback! We always strive to achieve your satisfaction. Please send us the order number or the email you use to purchase. We will check the package and will support you better. Have a good day!
Jimmy W.
Recieved my Hoodie this morning Amazing value and quality material will definitely be ordering again, recieved my order sooner than expected
Response from OwlsMatrixFeb 24, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Richard S.
Not sure if they deserve even three stars. The reason is that back in early November I requested that they cancel my order as they could not provide any kind of a shipping date. I had for the past four months ongoing discussions with them. The product initially ordered was delivered long after it was projected by them in by their website. To be honest I haven’t even looked at the product it’s still sitting in the shipping package because I have no need for until next December. Now they initially said will refund the shipping charges. So I really didn’t care about the shipping charges I care more about the wasted time that I had simply trying to cancel the order. Now after four months they have decided that the right thing to do would be provide me another product that they would pay for along with shipping in hopes that I would write them a very positive review because my initial review was far from it. At the moment just about as positive that I can get is that they made an effort to rectify the situation that could very simply ended we’re just canceling the order is all I wanted to do three months ago. They didn’t send me a final email telling me that we’re going to pay for this and do all this just follow this link and it’ll work. Well I go to the link and basically everything tells me I got a pay for again along with shipping! So the link they sent didn’t work and then took a screen print of it I contacted them again and they said this is not the way they should be handled. He then finally wrote me back and said they’re sending me the shirt and no shipping no cost in hopes that I will write them a more positive review . For dealing with them they really deserve one or no stars for their effort probably at this point after four months, three stars. Because they are really trying. I will update this if and when I receive the new product.
Response from OwlsMatrixFeb 21, 2022
Hi. We are from Owlsmatrix, Thank you so much for trusting and choosing us. Customer satisfaction is our greatest honor. Have a nice day!
Mr Adrian (Ady) H.
This is the first time that I have bought from Owlsmatrix. The service that I received was excellent as was the products and prices. I would highly recommend this company.
Response from OwlsMatrixFeb 18, 2022
Hi. We are from Owlsmatrix, Thank you so much for trusting and choosing us. Customer satisfaction is our greatest honor. Have a nice day!
Matt
Your support was fantastic, thank you! The Owls Team investigated the problem I had with one of my orders, replacing the item and resending it free of charge. Thank you very much for doing this for me. I love these prints, I cannot say enough about them!
Response from OwlsMatrixFeb 18, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Teena S.
I love the mug i got; the name I requested was put on perfectly.
Response from OwlsMatrixFeb 17, 2022
Hi. We are from Owlsmatrix, Thank you so much for choosing us! Have a great day
Alex
Долго обрабатывали заказ из-за Covid-19. Отправили через 2 недели. При получении товара - оценю качество и сформирую окончательную оценку.
Response from OwlsMatrixFeb 16, 2022
Hi. We are from Owlsmatrix, We are very sorry for the inconvenience. Your order is placed on February 5, 2022 And now, Your order is in transit. We send you the tracking number Royal mail: WU803884789GB . Hope that you can be patient to wait for this order. Thank you so much! Updated order information: Your order is 46773. The package has arrived at the local post office, please contact the local post office to pick up the package to avoid being returned. We have sent the information via your email address, please help us check it. The tracking number: WU803884789GB RoyalMail: 03456000606/03457740740 Thank you so much!