OutInReviews of outin.com

I purchased a nano in 2023, used it in my personal and army travels. One mission I was at I was showing off my nano making espresso for my comrades in arms. It quit working and had to go without a good coffee before our mission. Researched why the unit won’t hold charge and error lights blinking, reached out to OutIn via email. I received a email back explaining that my unit battery is dead based on the video I sent them. The response was both frustrating and disappointing. For a unit that cost more than others and has good marketing pitch, I expected to be helped. I was informed that my unit is not serviceable, they don’t offer repair or replacement of battery. I was so disappointed knowing that the company and espresso machine I bragged about and influenced countless of people to purchase and use won’t even offer to repair the unit I travelled everywhere with. I was willing to pay for repair, not asking for freebies. I gave up trying to resolve the issue. I had no choice but to buy a new unit. Went with the Mino as a Father’s Day gift to myself. I have 1 more mission to go to before I hang up my uniform Nov 2026. Hope this one won’t fail me as the nano did. After placing this review I was contacted by OutIn sales and was offered an apology and a % refund to apply towards the new purchase I made (Mino) if I will change my review. I received subsequent phone call and email offering % refund towards the new purchase when I did not bite and was informed that they will credit back % of my new purchase once they see that I had changed my review. The verdict is still up regarding the quality and make of the newly purchased Mino I just received. My fellow Army Soldier who had bought the Nano after seeing me using one said “mine stopped working too, I bought mine from Costco and they just replaced it.” % of discount they gave me will go towards the disappointment and none use of my previous item. Definition of stupidity is “doing the same thing and expecting a different result”. Hopefully that will not hold true for the Mino. I am going out on a mission this coming week. We will see how this better version holds up and how long will the battery last. Hopefully I’ll get a better warranty experience if things go south. Verdict is up in the air and you will all hear back from me again.

Parfait Merci à vous

Absolutely impressed with this little machine. It heats water, brews great espresso with excellent crema, and is small enough to take anywhere. Perfect for travel, camping, and work. The convenience of making a quality espresso without needing a kettle is worth every cent. Highly recommended for coffee lovers on the go! ⭐⭐⭐⭐⭐

The device works amazingly, only wish is that they made it easier to clean the basket after a pour. Often end up digging out the puck.

This is a followup to a June 1 review I wrote. After finally using the product correctly (my bad, customer service was excellent and persistent in trying to hepl) I would like to report that this product is amazing. It produced a rich, flavorful expresso with abundant crema. I highly recommend this product for anyone, but especially for travelers looking ror a premium coffee anywhere within 200 seconds!

Great strong water containers.

The best product in this category. I use this for several months in more than one hike - more than recommended.Simple to use and clean , can I make between three to four espresso cups when fully charged.

for the size and milk foam quality, i give 5 stars