OutInReviews of outin.com

OutIn products - the good and the bad... I have been looking at getting a decent coffee set up for home, and after much deliberation, I recently bought the OutIn Mino coffee machine and the OutIn Fino coffee grinder. Both arrived punctually - so far so good. But that us when the issues started. The Mino basket did not make it past brewing the 3rd shot of espresso before it jammed in place so tightly that it was completely immovable. Even clamping it to my workbench in my shed to wrench it off failed. An email and video to customer services later, my new Mino arrived, and the same thing happened. New email, new video, and I have now elected to go for the Nano 2, their latest machine, as I have given up on the Mino. The basket on the Nano 2 has jammed on the machine every single time that I have made espresso, with the only saving grace being that I have been able to get the basket off after leaving the whole machine in the freezer for an hour each time. Using the Fino grinder has not been without issues either. While grinding up only my 2nd bag of beans, there was a shearing sound from the grinder, together with a loud bang, and a high pitched metallic scream from then on... Cue yet another email and video to customer services, and yet another grinder has appeared. No issues with the second one so far, but I'm not holding my breath. So, the product looks amazing, but seems to have some serious design flaws, which is a massive shame, as I am desperate to like it more than I do. I reckon I have had 1 decent espresso in a month of owning 5 different OutIn items. The one thing I would say is that the customer service gets a bad rap from some on TrustPilot, but I have found them to be nothing but a delight to deal with, and highly efficient in replacing defective products. If only their kit matched up to their high standards.

Don't compromise on espresso quality while traveling, camping, or commuting. The combination of the OutIn Mino portable espresso machine and the OutIn Fino electric grinder is arguably the most seamless bean-to-cup ecosystem available right now. - Fino Grinder: A 38mm 7-core burr with 28 micro-adjustments delivers uniform grounds from pour-over to espresso. The ~45 RPM motor preserves flavor without static, dosing directly into the Mino. - Mino Machine: Heats cold water to ~93°C in 2.5 minutes, pulling 22-bar crema-rich shots (12g grounds or pods). IP67 rating ensures outdoor durability. Pros & Cons: Fully electric, rapid heating, and mess-free—though a bit heavy (1.3kg total) for ultralight backpacking. Verdict: The ultimate setup for road trips and camping.

I have an aeropress , but that means I need my stove as well. So I bought the Mino. When out at scout camps ( I need coffee before I make breakfast ) , day hikes it's fab, I use the pods so easy to use and get a shot of coffee to keep me going. My budget couldn't afford the stand so I do have to hold it, which is a bit of a pain. It is heavy so for multi day hikes when I have my stove anyway I will use aeropress, but loving the mino so far a lovely espresso.

Modifico questa recensione per il servizio clienti che è riuscito a recuperare uno spiacevole disagio. Il 26 giugno ordino il prodotto che arriva il 30 luglio quindi oltre un mese dopo l’ordinazione. Dopo questa spiacevole avventura ho lasciato una recensione da una stella che però ho modificato in 4 perché il servizio clienti ha compreso l’errore commesso muovendosi molto bene nel recupero cliente e situazione. Quindi la mia valutazione cambia per l’egregio servizio post vendita che è stato attento e puntuale nel rimediare. Sul prodotto non ho nulla dire funziona bene ed è molto utile

Achat en mai de 2 machines à café (nano et mino) ainsi que des petits accessoires. Machines de qualité, robustes et font du bon café, que ce soit en dosettes ou moulu. Nickel ! J'ai par contre été déçue de ne pas avoir reçu les tasses espresso en titane. J'ai d'ailleurs publié un premier avis très négatif suite à cela, que je rectifie aujourd'hui suite à un retour du service relation clientèle qui, suite à ma réclamation m'a non seulement, remboursé mon achat immédiatement, mais m'a aussi accordé un geste commercial avec toutes leur sincères excuses. Réponse appréciable et rassurante qui me conforte sur le sérieux de la Marque Outin, que je recommande (en toute objectivité) pour la qualité des produits. Peut être pas pour tous les budgets. Mais pour des accros au bon café comme moi, où qu'on soit, c'est un super investissement ! 😍

We bought the Outin for camping and van trips, and it performed brilliantly throughout our 4,000 km adventure. From 40°C heat to campsites at 2,100m altitude, it consistently delivered great coffee. While we probably drink more coffee than the Outin is designed to handle, we still love the quality of the coffee, the convenience of the machine, and, above all, the excellent support and advice from the Outin team. Highly recommended!

Recentemente, ho pubblicato due recensioni negative circa la Outin nano caffè espresso in quanto il mio ordine ha impiegato più di un mese ad arrivare. Finalmente l'ho ricevuta. Devo dire, ad onor di cronaca, che si sono scusati in tutti i modi per tale incoveniente: mi hanno regalato il lattogo e mi hanno rimborsato la metà di quanto da me pagato loro per la macchinetta. Ieri l'abbiamo provata per la prima volta e devo dire che fa dei caffè buoni. Alla luce di quanto sopra, ritengo che quanto spiacevolmente accadutomi possa essere considerato un'eccezione alla qualità dei loro servizi e che, comunque, hanno cercato di rimediare in tutti i modi.

I bought this as a gift for my mom. She absolutely loves that she can have fresh espresso wherever she's at. My dad and sister called me to thank me that they never had to stop for coffee during their road trip.