OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
351 approved reviews, newest moderated first
M. D.
Iris was so helpful. After I had listed the wrong mailing address, she was able to adjust it in moments. Quick customer service.
Response from OutdoorMasterJan 29, 2024
We are delighted to have resolved your issue, and we wish you a wonderful day ahead. If you have any more questions or need further assistance, please don't hesitate to reach out. 😊
B Spindler B.
You didnt answer my question regarding a clear lens. I have the lens with the origina purchse. I need something for cloudy days thats clearer if toy have one. The response didnt address that. It just tried to sell me another one.
Response from OutdoorMasterJun 18, 2024
We deeply regret any inconvenience or disappointment you may have felt. The product link with VLT 90% clear lens sent by our support team is the clearest replacement lens for your goggles at present. We also report your need about a clearer lens to our product team for further consideration. Thanks for your great understanding. As a token of our apology, we are providing you with a special discount code to use for your next purchase. Please check your email to get the code. We apologize for any inconvenience caused again.
Laury G.
Wonderful customer service! I didn't even leave a message and they called me back!!!
Response from OutdoorMasterJan 29, 2024
Thank you for your positive feedback! 😊 We're delighted to hear that you received quick and helpful assistance from our team.
Rochelle B.
Amazing customer service and fast delivery. Comfiest helmet I’ve ever had.
Response from OutdoorMasterJan 22, 2024
Thank you so much for sharing your experience about our products and customer service. Wishing you a delightful day! 😊
Leo
Customer service was very responsive to my emails as I had a few questions about products and ordering. They answered all my questions and I am know waiting for my items to get delivered Very happy with customer service communication
Response from OutdoorMasterJan 22, 2024
Thank you for your support and your encouragement to the customer service team. We will continue to work hard and wish you a nice day!
Nicholas S.
Great service!
Response from OutdoorMasterJan 19, 2024
Thank you so much for your great support. 💕We sincerely wish you a nice day!
User
Very quick reply to a question and great products with great prices.
Response from OutdoorMasterJan 19, 2024
We're glad we could help and wish you a fantastic day ahead! If you ever need more assistance or have any questions, please feel free to get back to us. 😊
Rachel P.
I had reached out about the free pair of goggles with a $100 purchase and mentioned if you could choose a color, I would really like a specific one. I also reached out after ordering because I needed to change my sock size before shipping. A representative reached out (on a Sunday!) and not only corrected my sock size order but so very kindly included the color of goggles I wanted even though typically you don’t get to choose! Full 5 stars from me for amazing customer service!
Response from OutdoorMasterJan 19, 2024
Thank you for your support and your encouragement to the customer service team. We will continue to work hard and wish you a nice day! ❤️