OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
351 approved reviews, newest moderated first
Cristian V.
I accidentally ordered the pump without the battery, but I quickly corrected the mistake and Outdoor Master changed the order very promptly. The surprise was that it was delivered much earlier than estimated. The product is very good and easy to use. I recommend it.
Response from OutdoorMasterAug 28, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Jairo F.
I purchased the Rhino FF helmet for my son and the GEM for myself. They are good quality for the price. What I am more impressed with is customer service. They are respinding, understanding and resolve issues fast.
Response from OutdoorMasterAug 27, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Geoff
I purchased the Shark 3 Pump for my SUPs. It worked great to inflate the board to the perfect pressure. However, the pump stopped working because it won’t charge. I contacted Customer Support and after a view emails confirming the unit was not working properly, a replacement Was shipped out and arrived a couple days later. The new unit works perfectly. Thanks for the great product and excellent service. Thanks!!!
Response from OutdoorMasterAug 20, 2025
Thank you so much for your kind words! We’re glad the new pump works perfectly and that you’re happy with our service.
Patrice H.
A nice bag and room to store other items
Response from OutdoorMasterAug 18, 2025
Thank you for your positive feedback! We're glad to hear you’re happy with the bag and its storage space. We appreciate your support!
Leo K.
Das Kabel meiner SUP Pumpe hatte einen Wackelkontakt. Es wurde mir problemlos ein neues zugesandt. Sehr guter Service
Response from OutdoorMasterAug 18, 2025
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass der Ersatz problemlos verschickt wurde. Wir freuen uns über Ihr Feedback und dass wir Ihnen helfen konnten!
Christoph
Goede product en super snelle levering al na 3 dagen in huis
Response from OutdoorMasterAug 18, 2025
Bedankt voor je positieve feedback! We zijn blij te horen dat je tevreden bent met het product en de snelle levering. We waarderen je steun!
Mel
After considerable research, I purchased the Shark II Electric SUP Pump, which was easy to setup, use and also inflates multiple boards fairly quickly. There are also several different attachments hooked onto the hose which is provides additional ease and flexibility. After a few years the hose attachment became slightly loose but the pump is still able to inflate my SUP to the required PSI when tightened properly.
Response from OutdoorMasterAug 18, 2025
Thank you for your detailed feedback! We're glad to hear that the Shark II Electric SUP Pump is meeting your needs and providing ease and flexibility. We appreciate your support and hope it continues to serve you well!
Gayle
I had a problem with the battery on my one-year-old Whale SUP pump, and wrote about the issue. Every time I sent an email, I had a response within the day, and in the end the company sent me a replacement pump. This was great customer service!
Response from OutdoorMasterAug 18, 2025
Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service. We appreciate your support and are glad we could assist you!