OurCuffsReviews of ourcuffs.com

Got a set of cuffs from these guys to add some edge to my daily wardrobe, and they look absolutely fire! The metal finish is super clean, doesn't tarnish or feel cheap, and they're really easy to adjust for comfortable fit without feeling like they're gonna break. Shipping was surprisingly fast too, arrived in less than a week. They look great paired with a casual outfit or dressed up for a night out. Couldn't ask for a smoother transaction or a better product. If you're looking for cool accessories, OurCuffs is definitely the place to go!

This is fraud. I ordered and paid received an order number and this was many months ago now. Every email has bounced back and gone unanswered I am unimpressed as this is entirely the kind of fraudulent business which gets reputable internet vendors a bad name. Do not use them there are many others offering a similar product Rob

My first order I received in a timely manner - after they made me call back to confirm my address. I have ordered a second time (order #11998) and it has been weeks and I have not heard anything. I tried to email at supportatourcuffs.com and it bounces back saying address undeliverable. I also tried to contact via their online contact us. Am a bit concerned about fraud at this point since I haven’t heard back.

This is Ganesh,I placed order on 27th Jan and my order id is 11936 Order was confirmed over email since then I have been trying to reach out to the team but havent heard back about the status of my order. They stopped replying to my email month ago. Its big fraud company, don't waste your money on it.

I have placed my order (#11864)on your website on 12th December, but the item is still not shipped. I have sent several emails to the company email but have heard ZERO REPLIES.

Beyond bad in communication with client. I placed my order on the 24th of May but have heard nothing since. I have been writing to all the email addresses for the past week, as would have expected a notification that it had been dispatched already. I have also written to this McKenzie character who sends his defensive replies here on Trustpilot and also fb messenger but nothing. They appear super professional on their fb feed but it all appears to be a scam. I am just about to cancel my payment with PayPal and report their ads on fb. *update July* PayPal gave me a full refund. The company did not even respond to them! They continue to email me with special offers !!! I will only order products through reputable companies in the future! Buyer beware.

Frauds. Anyone who is not from US and needs international shipping DO NOT order. I have placed an order, they confirmed it, after a MONTH they started to write me that I need to pay extra for them to send my order to EU. I answered that I will not pay because international shipment was already included in to the price. They told me that in such case they will not send it away. I asked for the refund. They agreed and later told me that have sent it. 3 months passed I still did not receive it.

I have order from here before and no issue, now when I order for a second time for a special birthday present, radio silence! How does this even happen? Not even a simple update as to what is going on. I am truly disappointed in the lack of customer service and just blatant disregard for the customer. This is suppose to bring special memories not headaches and stress. WOULD NOT RECOMMEND if you want open communication.