OurCuffsOurCuffs was started to empower men and women across the world through meaningful custom jewelry. Each piece is custom made for that individual -- whether that's the coordinates of a special place, the initials of a loved one, or a daily motivational mantra.
OurCuffs (ourcuffs.com) has 74 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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BiankaRene
I recently ordered and am currently waiting for my second bracelet! The first one turned out so wonderful that I had to have a second one. The quality is top notch, and the engraving is flawless. My first one is of the coordinates of my birthplace and the second one will be of my birthdate in Roman Numerals and I'm so excited to get it, I can barely wait! Makes an amazing gift as well.
Debs F.
This company will take your money and NEVER send you the bracelet, do not be sucked in, they took $30.74 from me, I waited and waited (I live in the UK) for it to arrive and nothing arrived. I contacted the support team and a lady called Selena helped me out, to be fair she was very helpful and the only reason I award a star is for her. I have been refunded apparently, let's see if it goes in to my bank. Please do not buy from them, the bracelets are well over priced anyway as I found an alternative on Amazon, for £9.99, if you value your money then do not shop with OurCuffs
Response from OurCuffsDec 7, 2020
Hi Ms. Fellowes Thank you so much for your valuable feedback. We ship several orders internationally every day and with the current pandemic, occasionally packages go missing or get lost in transit. We are a small business with a small team of people, and we don’t have full control over logistics as Amazon would. This is most likely what occurred with your order. Now, we do honor our refund policy and have already issued a refund. Please confirm that you’ve received it. You can confirm this via email. My email is [email protected]. If there is anything else we can do to fix this problem to your full satisfaction, please don’t hesitate to email me. -McKenzie
