Our Boat HouseUnique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Our Boat House (ourboathouse.com) has 316 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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316 approved reviews, newest moderated first
Holly C.
My favorite store! They have the most beautiful things and Everyone is so friendly and helpful!
Response from Our Boat HouseNov 19, 2018
Hi Holly, Thank you for taking the time to provide us with your feedback, we so appreciate the kind words! We hope to see you in the store soon! Sincerely, The Crew @ Our Boat House
Sue Carol B.
I had difficulty with a product I purchased through this company which was shipping from the manufacturer. They were very accommodating in resolving the matter and very patient and pleasant to deal with. I would definitely recommend them for beautiful products and great customer service.
Response from Our Boat HouseNov 12, 2018
Hi Sue, Thank you for taking the time to provide us with your feedback. We're so glad you still had a pleasant experience even with the shipping issues. We hope you love your new product and we look forward to future orders! Sincerely, The Crew @ Our Boat House
customer
Excellent product and quick ship. My only complaint was that I didn’t receive emails from the company when they received the order and when it shipped.
Response from Our Boat HouseNov 12, 2018
Hi there, Thank you for taking the time to provide us with your feedback. We apologize that you didn't receive our regular emails for order confirmation and shipping. We hope you are loving your new product! Sincerely, The Crew @ Our Boat House
Kelly S.
Our experience with Our Boat House far exceeded our expectations. We are extremely happy with our dining table purchase. Joan and the rest of Our Boat House Team were so friendly, helpful, and made sure we had great customer service. We will absolutely purchase from them again as well as recommend them to friends and family. Lary and Kelly
Response from Our Boat HouseOct 30, 2018
Hi Lary & Kelly, Thank you for taking the time to provide us with your feedback. We’re so happy that you're loving your new dining table and that you received excellent customer service from the OBH crew! We appreciate your business. Sincerely, The Crew @ Our Boat House
Felise K.
Jury still out on this review as we have not received nor expect our furniture to arrive anybtime soon. Nice store for the coastal look, non pushy and helpful staff BUT...our first visit to the store we were greeted and explained how they work. "turn around for a custom order is 5 weeks" was in the first one minute of our greeting. We ordered and paid in full for 3 items and told 6 weeks maximum on order. Well, its been over 6 weeks and we are now hopeful to receive our furniture in the next 5 weeks. Would never have ordered had we known this..my personal thought is that the order was likely not submitted at the time I ordered it. At this point we are just hopeful that the furniture meets our expectations. I feel the company misrepresents the time factor.
Response from Our Boat HouseOct 22, 2018
Thank you for taking the time to provide your feedback. We have good news - your order is scheduled to be ready from the manufacturer this week! We apologize for the confusion in our staff communicating the turn around time for custom orders. The timing varies based on the collection and current back log at the manufacturer. Typically the average is 4-6 weeks but it does vary based on various factors. We are confidant that you will love your furniture and we look forward to your feedback at that time. In the meantime if we can further assist in any way please don't hesitate to contact us via phone or email. We appreciate your business!
Just a C.
Simply stated. I worked with katie on the purchase of a number of articles. The process was seamless and the response time was beyond approach. Just outstanding, in all aspests. thank you!
Response from Our Boat HouseOct 22, 2018
Hi there, We’re so happy you’ve had such a great experience shopping with us! Thank you for providing us with your feedback, we truly care about our customers! We look forward to future orders! Sincerely, The Crew @ Our Boat House
Cindy F.
Beautiful quality pendant light. Perfect size for my foyer. Excellent customer service. They even called me to make sure it arrived and that I was satisfied. I will shop with Our Boathouse again and recommend them to others.
Response from Our Boat HouseOct 16, 2018
Hi Cindy, Thank you for providing us with your feedback! We're so glad you've had a pleasant experience shopping with us and hope you enjoy your new pendant light! We hope you shop with us again in the future :) Sincerely, The Crew @ Our Boat House
T. M.
Yes, very happy with the service. Thanks!
Response from Our Boat HouseOct 1, 2018
Thank you for your feedback! We're so glad you're happy with our service :) Sincerely, The Crew @ Our Boat House