Orthora Footwear Reviews | Read Customer Reviews of orthora-footwear.com

Orthora Footwear Reviews | Read Customer Reviews of orthora-footwear.com

Orthora Footwear reviews

2,900 approved reviews, newest moderated first

FLORY H.
Oct 13, 2026
Ordering was easy
Ordering was easy and I loved the variety of colors for the shoes. It took a while to get the shoes, but eventually they arrived. We tried them, but unfortunately they were too big and we were not able to wear them. Contacted customer service and they were great and sent a new pair at no cost to me. Waiting for the shoes to get here so I can start wearing them.
Response from Orthora FootwearOct 13, 2026
Hi Flory, Thank you for sharing your experience! We’re glad you enjoyed our variety of colors and that our customer service team could help arrange a replacement at no additional cost. We’re sorry the original delivery took longer than expected, and we hope your replacement arrives soon and gives you a comfortable fit. We truly appreciate your patience and support! Orthora Footwear
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Elizabeth
Oct 13, 2026
Guaranteed 100% customer satisfaction !!!
Every agent was cordial and passed me to a right person who could continued and finalized my order. The first order of 3 pairs of shoes was wrong and when I requested the right number, immediately I had all the details and step by step guidance of how to do it right. I even was able to change one of the color for the new order. That is an amazing customer service!!!! Your support and efficiently answer and attention is enough for me to recommend you 100%. Thank you. Keep doing what you are doing. Blessings to all your team and directors.
Response from Orthora FootwearOct 13, 2026
Hi Elizabeth, Thank you so much for your wonderful and thoughtful review! We’re delighted to hear that our team guided you through the process, helped correct your order, and accommodated your color change. Your kind words and recommendation mean a great deal to us. We’re truly grateful for your trust and support, and we wish you all the best! Orthora Footwear
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JACOB D.
Oct 13, 2026
I stand for at least 10 hours a day
I stand for at least 10 hours a day. There is no comfort, my feet hurt worse in these shoes. Even with insoles they still hurt. The non slip is a lie, I nearly fell every day wearing the crappy shoes. They are cheap and very uncomfortable.
Response from Orthora FootwearOct 13, 2026
Hi Jacob, We’re truly sorry to hear that the shoes caused discomfort and that you experienced slipping, especially when you spend long hours on your feet. We understand how concerning and disappointing this must be, and we sincerely appreciate you sharing your experience with us. We’ve located your order details, and a member of our team will reach out to you directly to review your concerns and work toward a suitable resolution. Thank you for giving us the opportunity to address this. Orthora Footwear
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Carol
Oct 13, 2026
Your website was very user friendly
Your website was very user friendly. Easy to figure out what to buy. Not sure about insoles yet. Waiting to see how they feel.
Response from Orthora FootwearOct 13, 2026
Hi Carol, Thank you for your feedback! We’re glad you found our website easy to navigate and choose your products. We hope the insoles feel comfortable once you’ve had a chance to try them. We appreciate you giving Orthora a try! Orthora Footwear
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R R.
Oct 12, 2026
Not the shoe for Me
Well the shoes didn't work for me. Not enough support in toe box or heel area, even after I inserted more arch support insoles. Wore them only twice and the one of the shoe string eyelet broke off and the fabric on outside edge of shoe began to fray. Customer service was responsive and efficient in handling my request for a full refund, less a handling fee.
Response from Orthora FootwearOct 13, 2026
Hi there, We’re sorry to hear that the shoes didn’t provide the support you needed and that you experienced issues with the eyelet and fabric after only a couple of wears. We understand how disappointing this must have been. We’re glad our customer service team was able to respond promptly and assist with your refund request. Thank you for sharing your honest feedback, as it helps us improve. Orthora Footwear
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Connie
Oct 12, 2026
I had no problem at all with ordering
I had no problem at all with ordering
Response from Orthora FootwearOct 13, 2026
Hi Connie, Thank you for your feedback! We’re glad to hear that your ordering experience was smooth and trouble-free. We appreciate your trust in Orthora Footwear and hope you enjoy your shoes! Orthora Footwear
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Janice
Oct 12, 2026
Easy to use site
Easy to use site. Don't like the Pop up ads trying to sale more
Response from Orthora FootwearOct 13, 2026
Hi Janice, Thank you for your feedback! We’re glad you found our website easy to use. We also appreciate your honesty about the pop-up offers and understand how they can be distracting while shopping. Your feedback is valuable and helps us improve the shopping experience. Orthora Footwear
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Susan M.
Oct 12, 2026
I ordered these shoes because I’m on my…
I ordered these shoes because I’m on my feet all day. Ordering was easy. When I received them they weren’t at all what was advertised. They were uncomfortable and had virtually no support. When I tried to return them I was told I had to pay shipping back to China. It was more cost efficient to just throw them away. I would not recommend.
Response from Orthora FootwearOct 13, 2026
Hi Susan, We’re truly sorry to hear that the shoes didn’t provide the comfort and support you expected, especially since you spend all day on your feet. We understand that the return shipping requirements may not have met your expectations. We genuinely appreciate you sharing your feedback, and we’ll take your comments to heart as we continue working to improve our products and customer experience. Orthora Footwear
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