Orthora Footwear Reviews | Read Customer Reviews of orthora-footwear.com

Orthora Footwear Reviews | Read Customer Reviews of orthora-footwear.com

Orthora Footwear reviews

2,900 approved reviews, newest moderated first

Elizabeth H.
Oct 12, 2026
I was supposed to get the buy one get…
I was supposed to get the buy one get one, but instead I got charged for the second pair, but it wasn’t as much as it was for the first pair, but I didn’t understand how to check out and get the buy one get one discount so I missed out on that opportunity and I still ended up with two pairs of shoes but had a much higher cost than advertised because I couldn’t navigate the website.
Response from Orthora FootwearOct 13, 2026
Hi Elizabeth, We’re sorry for the confusion during checkout and understand how frustrating it must have been to miss the Buy One, Get One offer you expected. Thank you for sharing your experience with us. For your future purchase, you can access the BOGO offer directly through this link: https://www.orthora-footwear.com/collections/bogo. We hope this makes the process easier, and we appreciate your feedback! Orthora Footwear
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Susan
Oct 12, 2026
The response time was top notch and…
The response time was top notch and they were so willing to help meet my needs. It’s been a joy working with this company!
Response from Orthora FootwearOct 13, 2026
Hi Susan, Thank you for your wonderful feedback! We’re delighted to hear that our team was responsive and helpful in meeting your needs. It’s a pleasure to know you enjoyed working with us. Your kind words mean a lot to our team! Orthora Footwear
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Linda
Oct 12, 2026
Plantar fasciitis pain gone
What made my experience so good was the promise to end the pain I have from plantar fasciitis and a free size replacement in case I get it wrong.
Response from Orthora FootwearOct 13, 2026
Hi Linda, Thank you for sharing your experience! We’re glad our comfort promise and free size replacement option gave you added confidence in your purchase. We hope your Orthora shoes continue to provide comfort and support for your feet! Orthora Footwear
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sherri V.
Oct 12, 2026
The ordering process was easy and…
The ordering process was easy and checkout was a breeze
Response from Orthora FootwearOct 13, 2026
Hi Sherri, Thank you for your kind feedback! We’re glad to hear that you found our ordering process easy and checkout hassle-free. We appreciate your support and hope you enjoy your Orthora Footwear! Orthora Footwear
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Edwina R.
Oct 12, 2026
I got my shoes and they were to big
I got my shoes and they were to big, so I needed a smaller size, I explained to them my issue and they returned in a timely manner and got me my new size sent out already, it was simple and stressless. Thank you Ortho for making an exchange go smoothly.
Response from Orthora FootwearOct 13, 2026
Hi Edwina, Thank you for sharing your experience! We’re happy to hear that your size exchange was smooth and stress-free. We appreciate your patience and are glad we could help you find a better fit. Your satisfaction means a lot to us, and we’re grateful you chose Orthora Footwear! Orthora Footwear
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Cara L.
Oct 12, 2026
Great shoes for Flight Attendants
I am a flight attendant and these are very comfortable shoes. I needed a smaller size (I ordered my "normal" shoe size). I thought my feet would swell on the flight and the shoes would adjust, but after a few weeks of wearing them, my feet would still shift while walking in the size 8. I contacted Customer Service, and they talked me through the 100% guarantee fit process. I am excited about getting the FREE replacement pair (7.5) and wearing them on my next flight! Thanks, Orthora for Great Customer Service!
Response from Orthora FootwearOct 12, 2026
Hi Cara, Thank you for sharing your experience! We’re so glad to hear that you find your shoes comfortable and that our customer support team helped you through the replacement process. We hope your new size 7.5 fits perfectly and keeps you comfortable on your upcoming flights. Thank you for choosing Orthora and for your kind words about our team! Orthora Footwear
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Christine Perillo A.
Oct 12, 2026
Sneakers
I waited almost a month and a half for the sneakers then they were too big. I sent them my measurements, and it looks like they want to send me an even bigger size. No thanks, just a refund please!!
Response from Orthora FootwearOct 12, 2026
Hi Christine, We’re truly sorry that you had to wait so long for your sneakers, only to find that they didn’t fit as expected. We understand how disappointing and frustrating this must be, especially after taking the time to provide your measurements. Upon checking, a free replacement has already been processed as part of the agreed resolution. We’re sorry this experience has fallen short of your expectations, and we appreciate the opportunity to help address your concerns. Orthora Footwear
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Kristina V.
Oct 12, 2026
Complete Redemption from Orthora
I had a mediocre start with Orthora, but since then I have had direct contact with the Customer Support Team throughout the entire process. Deb from Orthora was so kind, caring and attentive to my needs. She is a true customer service savant; I wanted to be her best friend! Well done Orthora! I will continue to sing your praises! Thank you!
Response from Orthora FootwearOct 12, 2026
Hi Kristina, Thank you for giving us the opportunity to turn your experience around! We’re delighted to hear that Deb provided such thoughtful, attentive support and made you feel genuinely cared for. We’ll be sure to share your wonderful feedback with her. Your trust and kind words mean so much to our team, and we’re grateful to have you as part of the Orthora community! Orthora Footwear
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