OROAReviews of oroa.com

Just got delivery of my chairs. Custom made Andrew Martin chairs. These are beauties. Waiting on my lamp.

Content with the delivery of my tables. Fast and easy delivery. Nothing to complain.

I ordered 2 lamps from Oroa through my designer. They were never delivered. No email, no heads up regarding the delay. My designer emailed and called with no response. Finally I had to get involved. I called and chatted via their website probably 6 times and kept getting the run around. Their customer service is terrible.

PLEASE DO NOT ORDER FROM THIS COMPANY. I wish I did more digging before I did. I would have seen all of the other reviews describing exactly what I experienced. Unfortunately, inability to deliver the products they sale is a pattern for OROA. They are often selling things that they do not have in stock and apparently have no real way of knowing when it will be available although they will assure you of some ambiguous timeline that keeps changing as the months pass after your purchase. They consistently fail to inform customers of delays. Most people could be more reasonable with their dissatisfaction in the company or their inability to supply the products they are selling if the communication was better. A word of caution to interior designers who have clients to answer to, DO NOT USE THIS COMPANY. Don't let the well staged photos and customer reviews on their site deceive you. Beyond the gloss of "luxury" is poor communication and lack of effective distribution logistics, Beware!

Be really careful. Oroa are going to happily take your money but less happily provide the products you have paid for or support they promise. We spent over $10,000 with this company on items that they said were in stock in November. They admitted being unable to fulfil and still haven’t returned funds in over 3 months now. Mid February and still nothing - no product and no refund. Several assurances of “finance dealing with your request” but never any funds. Buyers beware

Tapis retiré chez moi pour un retour, le 28 octobre ‘25 d’une valeur de 5495€ et non remboursé aujourd’hui 18 février ‘26. Signalé au services des fraudes. ACTION EN JUSTICE sous peu, dossier en train d’être créé. Eichholtz Netherlands m’informe que Oroa France est ⚠️⚠️ domicilié en Andorre, avis aux futures arnaques. Photos et informations à l’appui.

Content with the beautiful tables i received!

Le tapis que j'ai commandé est magnifique. il est parfait dans ma chambre.