We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Elina L.
SCAM!!! Absolute scam, nothing else. Ordered two kits at the end of March and they still haven't been delivered at the beginning of October. I have asked for a refund multiple times but only get an automated reply to say they are receiving a high number of emails.
S W.
I ordered four paint-by-number kits on May 1, 2020. It is currently October 1, 2020 and I have not received my order. Three emails have been sent ... no reply. They have my money. Although I understand that COVID-19 has caused supply chain disruptions, the lack of communication is astoundingly bad.
Brandy C.
I placed my order April 12 it’s September 29th now and have yet to receive my order , Zero response when I’ve contacted the seller. I’ve even contacted PayPal with zero help from them . This is not a good company to work with ,
Roma G V.
Like everyone has experienced. I happen to order a custom paint by numbers from the company. They seemed legitimate, until I had to wait for my item to arrive. It's been a month already, and the item has been stuck in Chino, CA for 3 weeks now. I tried contacting the company via email [no phone number to call, I get it], and I always get an automated email response about COVID-19 delay, etc. I can't really request a refund through the company. I am trying to work with Paypal and if none of that works, I will go with my bank. If you look at your USPS shipping tracking, it says that the item is being shipped by BFE Corporation Limited. I looked that company up and it has a lot of bad review as well. Same issue, unreceived items or not-as-described items, and no way to contact the company.I believe this company is based in China, although their website said they’re in New York. After this experience, I started looking for paint by number companies that are based and Made in the USA.
Maura
doesn't deserve one star. order placed in April, no merchandise. appalling customer service, onle get automated reply from ''Samantha''. don't use this company
Cyd R.
Same thing. This company does not necessarily fulfill your orders and will not give a refund for the products never received. I ordered in April and paid $55 for a custom kit. Never received the product. Have never received a reply from customer service despite numerous email attempts to reach out to them. Always a boiler plate fake reply that does not accomplish anything. The bank wouldn't refund my charge because too much time has passed since the order... so much for being patient! This company deserves ruination. They should be ashamed of themselves. They bring shame upon their families.
MsDebW
Ordered May 2020. One answer to all my emails months ago, telling me about delays due to covid. No answers to any other email. I did receive a shipping reference from China but it was expired. Company that charged my account is NumberDrawing in Brampton Canada. Address on website is in NY. Hmmm. I also found a different paint by number website with the exact same look and kits but the price was about 2x price of Original Paint By Number website. I just received my order - 4 months later!! I will never do business with this company again.
Leah K.
Ordered Plant by numbers picture in April and never received it. I’ve emailed them about ten times and get a generic response. Scam!
