Jzeecoops
Bloody awful - No Product No Refund - £113 GONE
Bloody awful! I have been waiting 42 weeks for my products costing £113.00 no response on emails or phone calls. Devastated that I've lost that money! SCAMMERS!!
We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Jzeecoops
Bloody awful! I have been waiting 42 weeks for my products costing £113.00 no response on emails or phone calls. Devastated that I've lost that money! SCAMMERS!!
Nina
I happily placed my order beginning of December for a gift , well Christmas came and went and my order was nowhere in sight, complained but customer service sucks big time. I finally put in a dispute with Paypal and within a week of placing my complaint I finally got my order , but since I already had to purchase another gift for the person I bought for, what am I suppose to do with it? they claimed to be located in New York so I thought nice, it will be a quick delivery but sadly it shipped from CHINA!!! so if you place an order expect it to get lost in transit or you may receive it months after you place the order.
Jeannie P.
No customer service at all. Email address bad, phone number bad, and the 'contact us' sent has never been responded to. I've not received my order and filing a complaint with both Ebay and a dispute with my bank.
Marieke K.
I ordered 3 items on 13/04/2020. I received confirmation of the purchase and a booking code. I still have not received anything. I tried contacting many times. In the beginning they just sent a message blaming any delay on the corona virus. Then they stopped answering. The tracking number disappeared as well. Complete scam !! Wonder if this company even exists. Don't even think about buying anything from these crooks!
Gail S.
I placed my order for a canvas of my grandchildren in April of 2020. I supplied a photo, paid for the order and received an acknowledgement. I have contacted the “info” email several times to express disappointment over not receiving my order and a lack of communication, but have yet to receive an answer. The least they could do is refund my money. The best, produce & ship my order.
Liz
I have not received my package. The tracking states it was delivered 3 weeks ago but it was not. The phone number on their website is not working nor do they respond to email. There is no way to get in touch with them so it appears to be a fraud company. If anyone knows how to get in touch with them, please let me know.
Teri
This is such a scam! It took forever to get the product, it was improperly packaged so there was a wrinkle right through the middle of it, not enough paint in the tiny pots to finish the picture, no instructions, numbers are missing. When I received the package and realized it was junk, I tried to email them but they totally disappeared. No answer to my email, no way to correspond. This is a total rip off! Don't order!
Barbara A.
DO NOT ORDER FROM THEM. As with other reviewers, my order was placed and never received. Placed mid April and now mid December. Generic email responses and disconnect phone call after 4 rings. Very much regret that this is a scam. Shame on me for being so trusting.