We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Susan A.
Out over $70 Out over $70. Ordered April 10 and nothing received. In reading the other reviews, I suspect I won’t ever receive anything. They emailed me an alleged tracking number but every time I try to track the shipment, it says it can’t be found. The website says they are located in New York, USA but the tracking website says China Mail. I would NOT recommend buying from this site as it appears to be nothing but a hoax!
Beth J.
Can I give ZERO stars? Ordered beginning of May, took my money immediately. A week later, emailed that it may take longer than normal to ship. I needed it for a gift, so I responded to please cancel and refund my money. No response, until two weeks later that it was being packaged to ship. It has been a month and still no response, even after my second request to cancel, and no painting arrived. TERRIBLE!!!!
Tahny
Terrible, I ordered over a month ago and keep getting e-mails that it’s taking longer than expected. I emailed them to cancel my order with no response. It’s a total scam. I will be filing a claim with my credit card company. Do not use this company.
Rose N.
Never got the product and didn't receive a refund =(.
Tanya F.
I wouldn’t give this company even one star but had to put something down in order to write a review. I placed an order middle of April got a confirmation of the order but absolutely no confirmation of it being sent to shipping not a tracking number for it. I was able to send an email to them but I got a text stating my order was being processed. The funds were taken from my credit card and was told the tracking number would be sent to me when it was ready to ship. I get that things are slow due covid-19 but damn it’s not this freaking slow. I contacted my credit card company regarding this merchant and they too found the site to not available anymore. The charge went thru as panybynumber. I go to check again today and find the site is no longer up and running ffs. I too wish I had of read the reviews on this company, I would not have wasted my time. Not a very good feeling I have for first time ordering online 🤬🤬🤬🤬🤬
kellie L.
Ordered March 24th and never received an email for tracking information. Like others I made sure they shipped from the US which later I find they are based in China. Weeks ago I made a claim through PayPal which they have yet to respond to. Escalated it to PayPal and for some god awful reason PayPal allows up to 30 days (AGAIN, they had 30 days to respond to original claim now another 30.) from the reviews on here this company has not sent out a single order. How are they legally allowed to be selling on PayPal with this many strikes against them?! Shame on this company and shame on PayPal for allowing them to rob people blind of probably hundreds of thousands of dollars during a pandemic.
Michael
Well looks like I’m about to take a trip and find these fks thinking it’s a game to not issue a refund when these sorry fks can’t seem to understand English. Over a month and still same lame excuse covid well It’s going to be my excuse beating my money out of someone
GILL N.
March 28th ordered 2 for my grandchildren to keep them occupied on lockdown. Still nothing. Website now gone. Have requested PayPal helps me get money back. 34 quid gone 2 disappointed children. 1 unhappy nanny. Just goes to show people will still rip you off in bad times when we supposed to be working together.
