OptumReviews of optumrx.com

I have no choice but to use them because they're the prescription plan offered in conjunction with my health insurance from my husband's work. However- they deny A LOT of popular medication, including certain birth control like Lo Loestrin FE. They don't care about your medical history, if you've been on a medication for years, etc. They just deny deny deny. It's like that movie The Rainmaker. They want to deny until you die. I'd be interested in whether they cover/approve male ED medication though. I just had another medication denied that my doctor has to appeal. It's ridiculous. You pay for insurance but then they deny the care your doctor prescribes. It's all about the dollar for them. Any time a doctor prescribes anything for me, I feel like the chances of it being approved are slim. I dread seeing it was denied. I never had this with any other prescription plan I finally got Lo Loestrin FE approved after my doctor's office appealed again, but what about all the other women who need it? There IS NO generic of Lo Loestrin FE. There are good reasons some of us are on it.

This pharmacy is a nightmare to deal with... I take a fairly expensive biologic and need to get it refilled every month. I go on to their phone app, renew my Rx at my copay price, and it gets rejected and a new bill appears for $1,000 more than my copay and I need to spend an hour or two on the phone with them. Not how I want to spend my time or energy This has been going on for over a year! My wife has the same experience with her anti-rejection meds! I so wish I had another option for a speciality pharmacy.

Dr. Marjn Tabarestani and her staff at Hooper Specialty 1314 Hooper Ave suite 2B are friendly, professional and welcoming. She is thorough and explains everything. I trust and recommend her and all those at the Dermatology office highly. They treat you like a person not a number. So happy I found her.

Horrible company! They have a copay card on file for a very expensive arthritis medicine. They admitted to forgetting to apply the copy card, and we got a credit card charge for almost $2000! They say that they will (I hope) fix it within 4 weeks. Meanwhile, we need to pay our credit card bill when it comes due. At the very least, if they make a $2000 error, they should fix it ASAP to avoid my having to deal with interest and late charges on the incorrect credit card charge.

I had an Rx from my long time thyroid Dr. 7-1/2 pills per week. 100 pills for 3 months. $15 Optum sent 33 pills $10, with 11 refills to go for another $120. I do not want to sleep in the street waiting for another monthly refill. OPTUM DOES NOT FOLLOW THE RX ORDERS FROM DR. THEY DO THEIR OWN SCHEDULE FOR $$$$$$ I am 75 yo. I do not want to spend my life waiting for a refill. PS.. my last was due April 3, 2023. they sent text ... not ready until 4/15/23 or later. NEED Rx TODAY!!!

Optumrx is in India. I tried to transfer a prescription with 4 refills on it and they couldn't because they can't access prescription data bases in the United States. As soon as I can, I'm jumping ship. I want an American company with jobs here to have my business.

This is the worst primary care company I have ever experienced in my life. I still have the same Doctor from the other company (Agave) and then Optum came in and everything changed like if you’re being monitored every move you make! I feel sorry for the staff that are still there, I know it is miserable for them! Optum change your ways or get out!!!

I wish I could give a Zero. 3 weeks still no Scrips had to barrow a rescue inhaler from neighbor waiting for my scrips. Let that sink in Asthma and NO MEDS and they don’t care !!!!!!!!!!!!!!!!!