OpticalfactorReviews of opticalfactor.com

when i order from Optical factor and i received email and they said that if i want to change the prescription so i email them and to tell them to cancel the order and Return the refund but i have not hear from them for 3 days . I am not happy with them at all. it cost me for 67 for that glasses. it is not worth it until i just find it out on monday morning .it makes me angry. DO NOT BUY FROM OPTICAL FACTOR AT ALL. THEY ARE FROM CHINA. THEY ARE RIP OFF

after seeing poor review i was a bit concerned, but thankfully im pleased. fast delivery only took 7 days from ordering to delivered to UK. prescription seems correct and am pleased specially at the price.

Poor customer service and you won’t be able to return your glasses. Beware!

I emailed my prescription, the glasses they sent me are wrong , I've asked them to rectify it and they've offered me 35% , I sent the same prescription to glasses direct and they've come back perfect , opticalfactor are basically saying I sent them the wrong prescription, they have sent me long sighted glasses , not short sighted , they said I should of stated long or short sight Sorry opticalfactor I'm not a opticians, your supposed to read the prescription not me

Waited way too long glasses are tight

After waiting a month for my glasses. The prescription was wrong. When I tried to contact them, they refused to take ownership for their mistake. When they ask for feed back they select what they post..... Such a scam, do business with someone you can trust. Don't get ripped off!

Stay away from this company. They do not reply to email, chat, or their own contact form. After they inform you of extra cost options, they change what they offered after you have paid them.

This company is a scam. Refuses to deliver product or refund the purchase that I never received.