Sam W.
Scam
Scam. Never delivered anything. Kept saying it was going to be released from customs but never was. I didn’t realize it was coming from china when I made the purchase otherwise I would have bought from somewhere else
Opticalfactor is listed under Vision & Hearing.
Opticalfactor (opticalfactor.com) has 351 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Sam W.
Scam. Never delivered anything. Kept saying it was going to be released from customs but never was. I didn’t realize it was coming from china when I made the purchase otherwise I would have bought from somewhere else
Natalie
No prescription lenses in these glasses. Email after email and this company thinks it's up to you to get the lenses tested and provide a report to them before they will consider refunding. Avoid at all costs...raised dispute with PAYPAL & got a full refund that way. Avoid at all costs
Gabriel M.
This company is deceiving its customers with products that do not match their website and controlling reviews by not posting negative ones on their site. Ordered motorcycle riding glasses with yellow lenses and prescription. Got clear lenses, paid for transition and it is barely anything tint so useless unless at night. The yellow lenses had 0 prescription and this was not stated anywhere on website or product page. Do not buy from them, you get completely different product than advertised and customer service is not helpful. Save your money.
Mark G.
The product did not work. I provided Opticalfactor a correct prescription for sunglasses and they were unwearable. I should have researched the dismal reviews this company has. Many with my same problem.
Charles J.
I am going to write a very succinct review of Optical Factor. I would highly recommend that you avoid using this company and find a more reputable company to do business with. I ordered a pair of prescription sunglasses which arrived late and the prescription was incorrect. I have been trying continuously to get a refund but Optical Factor are refusing to do so. Optical Factor possibly has the worst customer service of any company that I have ever had dealings with. Avoid at all costs.
Mr R C.
Same as alot of reviews on here. The plastic gabe frames are a cheap inferior plastic fragile. Not had my pair of gabe polarized sunglasses long and the frame has cracked already. Definitely dont buy these inferior products .
Gozzard P.
I have bought from them 3 times. They usually arrive in 2-3 weeks from China. The price is very good if you use their discount codes 35% off etc. I use them for distance driving sun glasses. The polarized grey sunglass lens are very clear in my opinion and I am coming from Maui Jim and Revo when I didn't need glasses. The frames are cheap I broke my first fake oakley type frame but it may have been my fault as they were in my travel backpack. If you want a Cheap Pair This place is not bad the lenses out 3 pairs I have had are good and clear for Chinese glasses in my opinion. Frames are on the cheaper side have to be careful with them. I paid $51 each for the sunglasses and $40 for a clear pair of mens standard glasses. Bang for Buck I think there pretty good.
Chris I.
I bought 2 pairs of expensive Gabe prescription sunglasses. The frames of the first pair cracked so l purchased a second pair which shockingly cracked and broke in 3 places after only 2 DAYS while l was wearing them in the sun. They wanted payment for a replacement pair on the basis that they only provide a 2 Month warranty. ●Why would l pay for a third pair ! ●Why doesn't their web site show any 1 star reviews ?