OnStar By GMReviews of onstar.com

After the one month trial for my new 2024 Chevy Tahoe High Country lapsed, I purchased the monthly subscription for $44.99. However, it has never connected to the internet again. The wifi hotspot app on the Onstar fails to remain “on” for more than a few seconds. Without exaggeration, I’ve spoken to over one dozen employees at OnStar over three weeks. They tell me their technical support team will investigate the issue and contact me, but nobody contacts me. The rear entertainment system doesn’t work. OnStar provides excellent lip service and never resolves my problem. For 101k, I wish I would have bought another vehicle.

I felt I was talking with a robot, and I talked with. 6 different people, telling same history 6 times, I have to pay for a extra service, and at the end never car been shut down

Service is overpriced and useless. Over 2 month trial I used it once at best. CarPlay and WiFi connection are not possible at the same time, so I mostly use CarPlay. And at the same time as I tried to cancel subscription it required a million hoops to jump.

No answered the phone after 35 minutes on hold and they charged my CC . They are rip off pirates !!!!!

their automated menu is terrible. You have to listen to 1-2 minutes of blah blah blah before talking to a human. Even when you do get a human you get the pre-built script and you may as well have the automated system at their capability. Its terrible

Complete waste of money. Every feature is in ford for free. Had free premium for a month with new vehicle purchase. Waste of money. Only thing you get that isn't free with ford is wifi. But your map uses all 3g data in one week. With Android auto in ford my map was free. Save your money don't buy it. I recommend buying ford if you want all the smart features and safe 50$ a month

They do Santa tracking by pushing the blue button during the holidays. They advertise it like it this great thing. We push it and one person did pretty well talking to the kids. The others act like they are put out and even give you attitude. What a joke onstar.

I wish I would have never bought my car I bought a brand new Corvette and I really wish I could take it back I get calls from the dealership every single day wanting me to hook up my OnStar because they keep talking about getting some bonus because of it I bought $100,000 car and now all I do is get harassed I get calls from OnStar every other day I told them to remove me from their call list and the dealership keeps sending me text messages and calls If I would have known this I would have never bought the car just because this OnStar is so ridiculous nobody is interested in it if they were they would reach out stop harassing people and pushing a product where everywhere you look everywhere on the internet that's got thousands of one star reviews literally OnStar makes me never want to buy another vehicle with it again.