OnStar By GMReviews of onstar.com

Good luck trying to cancel. Transferred multiple times and put on hold each time. Their plan is to mess you around until you give up and just hang up. Wasted service and wasted my time.

I spent an hour with 4 different representatives regarding a sweepstakes I had to spell the word sweepstakes 4 times. They don't even comprehend English. Are these the people that are suppose to be saving me if I get into an accident??? This company is a pos!

I was contacted by OnStar about extending a free trial that I was signed up for by my car dealership. I spoke with two different individuals on two different occasions, and expressed that I did not want to be charged, or extend the service beyond the free trial. I was still charged, I had to spend 45 minutes on the phone to get a refund.

Awful company!!! Most of the time it doesn’t even work!! Never again!

Complete thieves, they lie about everything then steal from you. I cancelled my credit card and when I got a new one they back charges me 5 months after lying to me about getting 3 months free when I signed up. Will be filing a criminal complaint against them

I had gotten OnStar yesterday and wanted to cancel due to expenses. I had talked to Louis and he explained more than the advisor who had signed me up. Like I didn’t know I had Alexa or Pandora?? Needless to say I’m gonna try out the features and go from there🤷‍♀️ Thank you Louis for helping me out!

By far the worst entity of business. Not only was I charged on two different occasions after cancellation, I was told that even though they charged me two payments of $19.99 I would only be recovering one payment. This is after two of their own representatives stated they would process the refunds and they would reflect In my account within 14 days. This was on 2/23 and it was only today they told me that they issue refunds via check. How about you guys get on the same page with your staff and not have them promising things that are either 1/2 true or just a complete lie. Completely disgusted with this company and their customer service.

I've been waiting for a tow track for eight hours. This is unacceptable; I've never heard of anything like this. Onstar, you should be ashamed of yourselves. I pay each month, and then this happens! I forgot to mention that one employee at the roadside assistance told me that I'm complicated because I called so many times . This is ridiculous!!!!