OnStar By GMReviews of onstar.com

OnStar is a scam!!!! U pay for services u don’t even receive!! They since they have realized they were not correctly servicing my plan I have been waiting on a supervisor to call me back for 3 months!!! I call multiple times a week just for them to leave me on hold for HOURS and tell me a supervisor will call me back!!!! OnStar is not worth it!!!!!!!

ripping people off charging for free service ....

The company always will try to upcharge you and you always have to fight for a lower price. They take a vey long time to sign up and even longer to cancel your plan. I'll repeat this, they will always try to upcharge and scam you.

This company is a junk mess when trying to cancel its services. Regardless of the increase in the payment, they store your payment information even after changing it on the website. I even called to cancel the service in March, but still charged in April three times and once in May. So I had to call my bank and cancel the card and request a new card just to keep them away from getting my money. I wish I could give them the lowest rating ever. Stay way from them.

This company doesn’t give a damn anymore. Useless service

I was going to cancel my plan and the cancelation department said that they would offer me a free month (I would not be billed for the next month) and then the new price would be $19.99 per month after that. Low and behold I got billed. Then I called in to ask why they had no idea, I also told them what the price I was quoted, told them I had a case number for it and they said that there was nothing that they could do and then told me the new price would be $40.00 a month and they had no idea who would have quoted me $19.99 I said I have the case number, and the representatives name and they could listen to the call and hear what was said. The lady on the phone said she had been there for 7 years and that I would have never been offered that price. They are a bunch of scammers in my opinion. They need to train there people better and have someone that can help you instead of telling you how long they have been there.

Since it won’t let me leave zero stars… I had to choose one star. On Star is the worst service on the face of the Earth! Do not waste your money on it! Some vehicles don’t have navigation without it… And I guess for that reason they have you over a barrel! You don’t have any choice, but to use their Wi-Fi so you can have navigation! Your choice… Don’t buy a GM… Go buy a Ford’!!!

What a scam. They sent me a three month trial for remote start. After two calls and talking to two people and their managers, they decided to honour their own promo. They told me they have activated the service on my vehicle. All I received on the app was a slide show showing what the remote service does. Never again and definitely no more GM