GoodyReviews of ongoody.com

This makes corporate giving so easy— and with gift options they’ll actually love!!!

Just trying to set this service set up is a nightmare, for seemingly no good reason. You can choose from pre-curated selections based on a price limit which is what drew me in. I came to find out that the caveat to this is that you cannot edit anything in these collections or add to them, and only international options include gift cards for some reason? The only alternative is to manually curate collections by going through the thousands of gift options they have. And adding things to your collection isn't as easy as seeing it, click add. You have to click into each item, select the item again, and then click add. When curating custom collections, you cannot limit available items by price either, so you're stuck scrolling through a bunch of non-options to get to your price range. And there are THOUSANDS of options... Don't get me wrong, the available options are wonderful. But from a setup and ease of use perspective, they make the process very difficult. Their customer support was wholly unhelpful and took 15 minutes to respond to a webchat. If you have hours and hours to dedicate to curating a store, this is a great service to use. The company swag options are great, as are the prize selections. But it is more difficult and adds more cost than just sending prizes via Amazon or similar services without nearly as much red tape. Edit: Came back to add some additional details as I've run into more issues with them. If you create a custom collection for Gift Cards, you CANNOT change the amount. You have to add each card manually to the collection and select the amount. If you want to award a different amount, you have to recreate the collections manually. Its like the people designing this service never considered how people might actually want to use it. Dealing with support on the issue is no help, most of them seem to not know how the system works. Currently been in a chat waiting for a response for 20+ minutes asking them if this is possible, and I still don't have an answer. Save yourself the frustration, use any other service. If I could give 0 stars I would.

Like window shopping for useful items.

What fantastic customer service. I was waiting a few months for a magazine subscription that I selected, and I contacted customer service. They stayed on top of it, escalated it, and keep me informed with several emails. My first issue just came!

I truly love Goody. The UI is beautiful, the user experience is great, the customer service is wonderful, the webinars are helpful (& fun! who really likes a webinar? but these are so fun!) and the product itself is so helpful and seamless/easy. I use it for sending customer gifts, but now I want a personal account to send them to friends and family! Being on the recipient end is also a good experience - 10/10.

This company has a wide variety of gifts to choose from.

Wide selection to choose from and from major brands.

Awesome collection. Very nice experience.