One MedicalReviews of onemedical.com

The care and access is pretty good generally although we had several primary care physicians leave. The referrals to specialists and Urgent Care by One Medical have been excellent. However, their program for mental health “Mindset” seems to me a scam. They charged ridiculous amounts for so-called evaluations for which they did a short online interview. Luckily my insurance paid most of it. The assigned therapists canceled repeatedly on little notice, with no excuse. It seemed that the therapists took this as an unimportant side job. The program supervisor insisted on periodic sessions to check in and charged for those sessions, despite that I had no more than one or two actual sessions with the assigned therapist so I quickly left that program. Overall, One Medical provided care with a low price tag paid for by my health insurance and a copay so the value was good. Nevertheless, I have found a nearby internist who accepts my insurance and moved my care for better access to my primary physician, who follows up more closely than One Medical. One Medical may work for you if you have health insurance that One Medical accepts as in plan.

Rarely will you ever see a doctor ; almost exclusively nurses. Echocardiogram took a week to receive when hospitalized for pneumonia. DR tossed it in trash as incomplete. Always same advice: go home, rest, drink lots of fluids and go to ER if it gets worse! Cheap medicine, cheap service and very risky for your health. Caveat Emptor!

Nurse practitioner did not send my prescription correctly (Robaxin). Messaged Amazon multiple times throughout the day to get this corrected, the pharmacy tried getting in touch with the NP, customer service kept transferring me. Just a mess. Never did get my prescription that I needed.

Waste of money and time. I cancelled my service through Amazon. Customer Support is worst, they have very minimal to no avilability.

Can't believe I fell for it...my daughter had a major respiratory issue, and so in an attempt to avoid taking her into the actual clinic where they had charged me hundreds of dollars, I looked into telehealth visits so I could get her a prescription without getting her out of the house. Unfortunately I didn't read close enough to the find print, and rather than doing the 'one-time visit' that would have charged me less than $50, I decided to sign up my child to the service to get everything set up. Sure enough, the visit was scheduled and the nurse practitioner was over 45 minutes late, offered no medical advise of substance (and what they did suggest was having my 6-year-old take a triple-dose of children's cough medicine in one shot), didn't complete any prescriptions, and in under 10 minutes left me with absolutely no guidance and a bill of over $635. Places like these shouldn't be allowed to advertise the way they do to take advantage of those who are in desperate need. I thought I was reading things clearly but that was obviously a mistake that I'm unfortunately having to pay for despite trying to negotiate my way out of it. Aside from immediately canceling my 'membership', You can be certain I will be keeping a close eye on any potential class action lawsuits against this company should one arise due to this ridiculous pricing scam. Take heed, avoid this kind of service unless you're absolutely certain what you're getting into. It's an unfortunate mistake.

Waste of money! I have gotten bronchitis every year of my adult life. The treatment is always the same. Azithromycin and an inhaler. Done! Not here. Even after thorough explanation they prescribed cough medicine. What a joke. I spent $30 bucks to convince myself to go to medcheck where they prescribed, yup, you guessed it. Azithromycin and an inhaler. Save your money here! Would give zero stars if I could.

I had pink eye and used Amazon One Medical. Not only did they NOT prescribe any medication, they wouldn't even provide me with a doctor's note for work! I had to go to urgent care and spend $200 on an office visit. If you want to throw your hard-earned money out the window- then use this service. They are POINTLESS!!!

Terrible decision on my part. I’ve used many telehealth for when I have issues I get yearly. I know my body and it’s an annual sinus infection I get. I don’t get better without antibiotics however he completely glazed over me saying that multiple times. I’m sure it wasn’t him seeming I was told twice as a disclaimer that under my “symptoms” I wouldn’t be getting antibiotics. I’m not sure if this company thinks they are opioids. Worst 29$ I have ever spent. Thanks for the recommendations for OTC’s I told you I already was using….