Michael G.
Awful
awful, took 36 hours for them to call in Paxlovid for covid, compelete waste of time and money
One Medical is committed to providing the best primary care through exceptional quality, a world-class experience, and second-to-none technology. Our highly-rated doctors take most insurance plans and are accepting new patients.
One Medical (onemedical.com) has 340 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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340 approved reviews, newest moderated first
Michael G.
awful, took 36 hours for them to call in Paxlovid for covid, compelete waste of time and money
K.R.
Horrible service! I've now been waiting for 6 hours for a provider to contact me back. I had an allergic reaction to the medication they gave me and need another prescription. They keep telling me they are busy. If that's truly the case, maybe they should hire more providers. This is unacceptable when you are dealing with people's health. I will never use them again!
Tracy
The N.P. that read my case regarding a UTI, read the past use of antibiotics in the past three months as CURRENT use of antibiotics and wrote back to me after cancelling my case..."Since you are CURRENTLY on antibiotic therapy...." Which was/is incorrect. It was three months ago. First and only time I will attempt to use this service...being that providers treating people can't understand or clarify the patients history before speaking to or messaging for clarification IF it was even needed.
Cynthia K.
Do not waste your time. I was told it would be a 15 minute wait at 11:25 AM. They put me in a room waiting for doctor saying that they were reviewing my file. I called two times they said doctor will be right at 1:25 I canceled my appointment because the doctor never came in. It was a total waste of time I went to another site and within 10 minutes. I had seen a doctor and got in the prescription that I needed. do not recommend at all.!
Jason S.
I wanted to make review because I used One Medical via Amazon last night for the first time. After I had already paid and was waiting to hear from Dr I came here to see what people were saying about there experience and all I got from here was bad reviews. I used this last nice to get help with acne and skin care and it worked flawlessly. I used the $14 one-time consultation via text rather than video (3am) on my phone rather than the $99 per year as a test trial. I put in my problem took a photo of the acne problem on my face and within two hours I was given a prescription for Retin A sent my local CVS. It was basically two text on their end and two on mine and it was sent to CVS that I chose when doing the intake. I would use the service again definitely but may look elsewhere in the future for reviews rather than here.
Marijke A.
Love that the doctors really take their time and actually listen.also very easy when you need lab work, it’s right there. With a fast follow up from the doctor.
Christina S.
I would do zero stars if that was a possible option this is a complete waste of your time and your money they offered new help whatsoever the only thing they're so cold doctor if it's true a doctor over counter medication like seriously so don't waste your time don't waste your money don't let your friends or family or even your enemies deal with Amazon one medical they need to be closed or shut down.
Kindra D.
I learned the hard way. Amazon One Medical makes you pay a yearly membership fee, plus $100/minute billed to your insurance. If you haven't met your deductible yet, you have to pay in fool. Outright criminal.