OneAZ Credit UnionReviews of oneazcu.com

Wes Koontz did an excellent job helping to refinance my car. More helpful than my own bank! Thank you!

Megan the representative solved my problem in no time she was friendly and smart and I enjoyed the interaction

Karen patiently helped me set up bill pay earlier today. I appreciate it so much!

Marissa was the person that assisted me. She was SO helpful! I was concerned about a transaction, and within 5 minutes, she had my situation resolved. I was shocked, and am beyond grateful. Thank you OneAZ for having remarkable employees. Marissa is definitely one of them!

I called the Member Care Center regarding an interest charge I noticed on my statement. I spoke with Marisa Felix and explained my issue. After checking with a supervisor, Marisa was able to resolve my issue. I appreciate the very professional and efficient way in which Marisa was able to assist me.

I had a wonderful experience with Laura, the branch manager in Gilbert. Great customer service, great attitude. At my first visit with her she explained all my options very patiently and in detail and a few weeks later when I called and needed her to send me a letter of verification, she sent it promptly on a Friday afternoon at 5:15 p.m. Now I ask you? Is there anywhere else you would be able to have 1. Personal # of the branch manager? 2. Have them call you back within minutes? 3. Respond to your needs promptly..I THINK NOT.! On top of that, Laura is just so pleasantly nice.

I had a debit card issue and started an online chat with Karen Sperduti. She was super helpful, friendly, and fast. She got my issue taken care of right away. We have banked with OneAZCU for around ten years and have always been very happy with them.

We regularly visit the Scottsdale branch, where our personal banker, Briana Hughes, consistently provides exceptional service. She has streamlined the opening of all our accounts, making the process both straightforward and efficient. Whether it’s a car loan, a signature loan, or a credit card, Briana is always available to assist us. Additionally, she is proactive in introducing us to new products and services, such as high-yield savings accounts, which are not typically offered by larger banks. This type of service is not something you will find in a traditional "bank".