Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

Aldene G.
Oct 9, 2026
Had a problem and didnt know it
My Technician was excellent, knowledgeable and an exceptional good worker. He knew his business and was able to perform his work very, very well. I gave him a (5) five and I would have given him a (10) ten if it had been available. He found a problem and he was able to fix it.
Response from OncourseOct 9, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Report
Richard T.
Oct 9, 2026
My technician
My technician, Scott was professional and very courteous. He found the problem very quickly. Great service
Response from OncourseOct 9, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Report
Vaishali J.
Oct 8, 2026
Review for Jeremy (Hipps Heating &…
Review for Jeremy (Hipps Heating & Cooling) Rating: ⭐⭐⭐⭐⭐ Review: > Absolute lifesaver! Jeremy came out to check our furnace, quickly identified the voltage problem, and guided us directly to getting our electricity sorted out. Professional, efficient, and got everything squared away before noon. Highly recommend Hipps Heating & Cooling for top-tier service!
Response from OncourseOct 9, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Report
Diane
Oct 8, 2026
Your company responded quickly
Your company responded quickly. The men worked to resolved the bathroom stool problem. They showed me how the problem was resolved. Thanks SOO much, Blessings, Diane Young
Response from OncourseOct 9, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Report
Alan C.
Oct 8, 2026
Prompt and professional
Prompt and professional
Response from OncourseOct 9, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Report
Jan C.
Oct 8, 2026
Service Professor, We’ll Fix It In A Snap!
Nate was just a pleasure to have at our place! He was professional and knew exactly what to do with our furnace. Found out it was just a spider and its web. But still, Nate knew where to look and take care of it. Always satisfied with Service Professor.
Response from OncourseOct 8, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Report
Robbie K.
Oct 7, 2026
Yearly service
The work that needed to be done was performed 100%. The gentleman was very courteous. We appreciated that very much. Thank you, Rob Kuhnen
Response from OncourseOct 8, 2026
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Report
Roger B.
Oct 7, 2026
Your insurance coverage sucks
I find out today from the heating and cooling person that our furnace repair will not be covered under my plan with you. Why do I pay you $600/year to not cover what needs to be done? I've never had issues in the past getting my repairs covered but now I do. It's not worth it to me to have this coverage if my plan isn't going to fix it.
Response from OncourseOct 7, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Report