Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

customer
Oct 11, 2026
Excellent Representative
The representative I spoke to was. very professional, friendly and helpful. He was so knowledgeable about my account and took the time to explain my options.
Response from OncourseOct 12, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
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Mr. Walter L.
Oct 10, 2026
Technition was on time
Technition was on time. Friendly and professional.
Response from OncourseOct 12, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
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Nancy S.
Oct 10, 2026
excellent work
excellent work, on time,
Response from OncourseOct 12, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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customer
Oct 9, 2026
This is the second time I did it
This is the second time I did it, but we were very pleased with A & C eating And Cooling
Response from OncourseOct 12, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
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Laverne
Oct 9, 2026
Wrong diagnosis
Can’t give a review at this time I’ve had to call them out 3 times in one week only after I took a video was he able to see the problem with my washer he’s coming back a fourth time I will review then
Response from OncourseOct 12, 2026
Thank you for the feedback, we value all feedback and use it to improve. We are confident that out technician will be able to resolve the issue and get you taken care of. We look forward to seeing your follow up review.
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Robert J.
Oct 9, 2026
Prompt responses
Prompt call backs. Simple cost-worthy solution (lease). Prompt service call and quick water heater installation.
Response from OncourseOct 9, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
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Betty P.
Oct 9, 2026
Timely service
Timely service
Response from OncourseOct 9, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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Cynthia V.
Oct 9, 2026
Bad Customer Service
The company came out and evaluated my situation and turned it in. But NOTHING has been done and NO communication has been made to me. I called a couple weeks ago and was told my case is on hold. Could not tell me anything else. Crickets ever since. NOT good customer service.
Response from OncourseOct 9, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Customer Advocate team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
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