On Air ParkingReviews of onairparking.com

Response from On Air ParkingSep 3, 2025

So glad to hear you were very happy with the service! We appreciate you choosing us and look forward to helping with your parking again next time.

Response from On Air ParkingSep 3, 2025

I just left you a voicemail message and also sent an email so we can connect directly. I completely understand how unsettling it must have felt arriving before the shuttle began at 7am and finding the lot dark at that hour. Of course, if you didn’t end up parking there we’d be glad to review and refund accordingly, and I’d really like the chance to make this right for you Ann.

Response from On Air ParkingSep 3, 2025

So glad to hear your experience was quick and easy! We appreciate you choosing us and look forward to helping with your parking again Donald!

Response from On Air ParkingSep 3, 2025

Thank you for sharing what “greatness” means to you Fred—it’s wonderful to hear the experience matched exactly what was promised. We’re glad everything went smoothly from parking to the shuttle ride back, and that the driver made a positive impression. Easy, simple, and efficient is exactly what we aim for, and we’re so happy it worked out that way for you!

Response from On Air ParkingSep 3, 2025

So glad to hear the staff was cooperative and helped you out with the mix-up on parking. It’s great that they were able to waive the charges and make your exit easy—thanks for sharing your experience, and we look forward to serving you again next time Sheral!

Response from On Air ParkingSep 3, 2025

That’s wonderful to hear! We’re so glad the team was able to have everything ready for you when you called ahead—it makes such a difference on a rushed travel day. It’s great to know they made the process easy, professional, and stress-free, and we’re thrilled to be your go-to parking choice in Anchorage. We look forward to welcoming you back next time Ryan!

Response from On Air ParkingSep 3, 2025

Amish, we truly appreciate you sharing your experience. Since this is a valet garage, keys do need to be left with the attendant in order to park. The reservation also notes that oversized vehicles may be subject to an added fee of $15 per day (or $30 for super oversized such as large SUVs, vans, or trucks), and it’s always a good idea to check with the facility ahead of time if you’re unsure. That said, we absolutely honor the listing as it stands and are more than happy to review receipts—if any charges were made in error, we’ll gladly make it right. Please email the overcharge receipt to hello@onair parking.com. Thanks!

Response from On Air ParkingSep 3, 2025

I gave you a call today and left a message, as I’d really like to connect directly about what happened on 8/16 at Asheville. Thank you, James, for your kind words about the website, though I’m so sorry the pickup experience caused such a delay and stress. I’d love to hear more from you and also what you feel would be a fair resolution—we truly want to make this right. Talk soon!