OMTechWe garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Art & Handicraft · DIAMOND SPRINGS, California
Excellent
Art & Handicraft · Van Nuys, California
Excellent
Art & Handicraft · San Rafael, California, California
Excellent
Art & Handicraft · Santa Ana, California
Excellent
Showing 51 reviews with 4 stars · Clear filters
Ricky J.
Great products I am having a blast learning how to use them and expanding my creative reach with my new 100w red & black 20x28 bed co2 laser with chiller and my new 50w handheld fiber laser....purchase and delivery was less than a week and the customer service contacts I made was very prompt and helpful.
Response from OMTechSep 21, 2021
Amazing to hear! Keep up the great work.
GURKAN V.
You should have call me before the laser machine arrive to destination!
Response from OMTechSep 21, 2021
We apologize for the inconvenience. Feel free to reach out to our Support Team to express any concerns.
Anthony H.
Great customer service overall. Only complaint was that I was never sent shipping information until I inquired about it. This was after getting an automatic notification from the shipping company whom I have do frequent shipping with and have notifications setup previously.
Response from OMTechSep 21, 2021
We're sorry for the missing information. We will look into this issue. For the time being, let us know if you have any questions.