OMTechWe garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Art & Handicraft · DIAMOND SPRINGS, California
Excellent
Art & Handicraft · Van Nuys, California
Excellent
Art & Handicraft · San Rafael, California, California
Excellent
Art & Handicraft · Santa Ana, California
Excellent
Showing 240 reviews with 5 stars · Clear filters
Phillip V.
The support team has definitely gone above and beyond. They resolved a mishap that occured quickly and professionally. Not only did they email me but they also had a representative call to help with the situation. In a day in age where it is so frustrating to have to deal with AI support bots, it was very reassuring to be able to speak to a human being!
Maureen E.
The representative was empathetic and understood my needs.
KJ M.
Easy to order answered all of questions. Now that I have the machine they still answer all of my questions. They are professional on the phone. I have no idea why I have not traded up sooner!!
Tom B.
EXCELLENT COMPANY TO WORK WITH, GREAT EQUIPMENT AND SERVICE
Todd H.
Brandon never gave up, he worked with me to find the root cause of the problem.
Export to A.
Pre-sale: Quick answers to my questions Shipping: Fast, Good tracking, Good Packaging Price / Performance: Very good
G J.
Fast delivery on my fiber laser. It was easy to set-up and operate!
Cynesra J.
I felt listen to and they strived really hard to make sure they understood my issue. And then when I didn't truly understand what I was supposed to be doing they re-clarified to make sure that I understood what I needed to do on my end. Some of the best customer service that I've ever had if I'm going to be completely honest!