Jay
Fast service..
Fast service..
Response from OMTechMar 7, 2022
Hello Jay, Thank you for your feedback! We really appreciate it.

We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Art & Handicraft · DIAMOND SPRINGS, California
Excellent

Art & Handicraft · Van Nuys, California
Excellent

Art & Handicraft · San Rafael, California, California
Excellent

Art & Handicraft · Santa Ana, California
Excellent
Showing 240 reviews with 5 stars · Clear filters
Jay
Fast service..
Response from OMTechMar 7, 2022
Hello Jay, Thank you for your feedback! We really appreciate it.
Melody B.
I have now owned my OMTech laser for about 8 months. It is surprisingly easy to use without a camera. (I own a GF and really like that camera ability). I also purchased the rotary at the same time and live that I can engrave cylindrical items as well. The only problem I find, is that when I remove my rotary, and plugged in the normal controller cable, all my images and words are flipped. Therefore I have to keep my GLowForge to do the fat items
Response from OMTechMar 7, 2022
Hello Melody, Thank you for the amazing feedback! Please let us know if there's anything we can do for you.
Rodney W.
Service has been great. When I had any issues I have been able to get someone on the phone.
Response from OMTechMar 3, 2022
Hello Rodney, thank you for taking the time to post this amazing review! We really do appreciate it.
Marc
Answered question over the phone succinctly.
Response from OMTechFeb 8, 2022
Hey Marc, Thank you for the feedback! If there's anything else we can do for you, feel free to reach out.
Mike D.
I love everything about my purchase and customer service. Delivery was perfect and slowly starting to learn how to use the machine. OMTech has great instruction videos and articles.
Response from OMTechFeb 4, 2022
Hey Mike, Thank you for the amazing feedback! Let us know if you ever need any support from us.
Ross
OMTech is good company. I ordered my 80w 24x35 laser with the White Glove delivery service so it would be moved into my house and uncrated. It made the delivery charge very expensive but was worth it not to have it left at the end of my driveway since it’s hard for me to get enough helpers to move it. It turned out there was a mixup with the local shipper and they don’t do White Glove service. OMTech was very apologetic and contacted me numerous times. I’m sure it was an honest mistake and the local courier probably had driver shortages. Without me asking, OMTech fully refunded all my delivery charges including the White Glove service. I’ve had my laser setup for a few months now. After doing the recommended upgrades, it’s been amazing and does everything I hoped and expected. I use it daily and love it. I would recommend OMTech Laser, and I will likely buy another from them. The 80w is a perfect starter with a good blend of engraving and cutting power. My next will be just for cutting.
Response from OMTechFeb 4, 2022
Hi Ross, Thank you for taking the time to write and post this amazing review! If you ever need any more support from us, please feel free to reach out.
customer R.
OMTECH 55/60 watt 16-24 inch laser. The laser arrived quickly and has performed perfectly right out of the box. Any addons or modifications are strictly preference and are not required. I have been extremely pleased with the performance and condition of the machine.
Response from OMTechFeb 4, 2022
Hello Russ, Thank you very much for the positive feedback. Let us know if there's ever anything we can do for you!
Alan K.
A well built tool. Making a jump from from a 2.8 watt diode to a 100 watt CO2 has a learning curve, but I’m getting there!
Response from OMTechFeb 2, 2022
Hey Alan, we appreciate the positive feedback. Feel free to reach out if there's anything we can do for you. Thank you!