Avery E.
I ordered the wrong laser! No problem - easy fix!
I ordered the wrong laser by mistake. No problem! They quickly canceled my order and let me place a new order without hassle or extra fees. Good service!

We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all.
OMTech (omtech.com) has 443 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Art & Handicraft · DIAMOND SPRINGS, California
Excellent

Art & Handicraft · Van Nuys, California
Excellent

Art & Handicraft · San Rafael, California, California
Excellent

Art & Handicraft · Santa Ana, California
Excellent
Showing 240 reviews with 5 stars · Clear filters
Avery E.
I ordered the wrong laser by mistake. No problem! They quickly canceled my order and let me place a new order without hassle or extra fees. Good service!
John H.
I have ordered plastic engraving material several times, every time the order was filled and on the way within 24 hours. OMtech saved my but again.
Jackie K.
I was hesitant yet excited about using my OmTech laser because my previous laser was plug and play out of the box, OmTech took a little work to set up and get dialed in, but boy or boy was it worth it. I love my OmTech! I'm still new with it, but I'm excited for what it can do - and that I can fix or replace nearly anything that goes wrong.
Amy
We have had our 100w 2440 laser for about 3 months, and we're very happy with it! After we added an air assist, it cuts really well without any browning. We were also pretty happy with the customer service that we got, when we had questions. ********************* It is now June 2026, and we're still very happy with our OMTech. We highly recommend this laser!
Waldschanke C.
Received our laser 50W. Well packaged and easy setup. Have completed a few initial projects and love our unit. We use our laser for in house swag for our taproom.
Steven J.
I am absolutely amazed. I bought a pre-owned omtech. There were a few defects as mentioned online when I purchased it. I emailed tech support to get prices for the parts and they shipped them at no cost. I will buy from this company again without thought. Very easy to use and was I producing quality products within a week the only laser experience I had was a 7 watt jtech on my CNC router.
chief
I have received nothing but stellar service from OMTech staff and products. I started with the 50 Watt Co2 laser and now have the 5200 chiller to go with it and the 30 Watt fiber laser as well and have had no issues with the equipment whatsoever! The shipping and packaging are spot on as well!
Kristin S.
Great experiences with Omtech. Friendly techs and fast shipping.