OMTechReviews of omtech.com

I've had my 80 watt machine for over a year & a half now & I absolutely love it. It worked out of the crate and was easy to set up. It is set up in my basement. I've had no issues with the machine so I can't speak to how their tech support is. (If I ever had to use their tech support and it was satisfactory, I'd give them a 5-star rating) I've added a few upgrades such as: new exhaust, camera, new air assist, & interior lights. Everything is working great. I believe in this machine so much that I've become a demo room host for OMTech machines so that I can share my experiences and pleasure that I have had with the machine with potential laser purchasers. This has been a very worthwhile investment. I highly recommend this company for anyone thinking of purchasing a laser machine.

agent truly took time to ensure I was understanding his advise

I received my Polar Laser a couple weeks ago and yet have not powered it on. First I had to build a bend for the laser in my shop. Got to say this machine looks well constructed. Now that its on my bench I'm reading a watching videos learning about how to setup and use. It doesn't seems to be as easy as it says but I'm sure I will get there. Can't wait to start my first project. I have to say this because it bothers me. Page one of the manual talks about safety and wearing goggles for protection. You would think a laser manufacture that is worried about laser safety would enclose at least one pair of safety googles. After reading that I turned around and bought 2 pairs. One for me and one for whoever want to check out my new laser. Other than that, that is it, can't wait to power on and see what this beast can do.

Omtech was able to help me with the introduction of their motherboard to my K40 Co2 laser from China. I found the process of cutting the wires on my ribbon cable was a bit beyond my skill set. So I returned their motherboard for a refund.

Product quality seems good. Haven't used it yet but everything looks good out of the box.

I bought the B10 Light diode laser direct from OMTech. I have never owned a laser and bought it to compliment my Shop Sabre router. I wanted to be able to pretty much do it all. The laser was as advertised. It came very well packaged direct from OMTech and delivered very quickly too. I think right around a week. When I first unpacked it I did notice that it looks to have been used. The diode laser module had the plastic wrap rolled up like someone started taking it off and couldn't leaving it partially on kinda like a straw wrapper, the module also had soot and smoke residue around the laser opening on bottom along with some light scratches on the unit itself. When I put it together one of the belt tightening screws has been partially stripped and binds. Maybe I got a return unit? The assembly and instructions were simple and straight forward. I had everything assembled in no time. This little laser is VERY robust its sturdy and heavier than expected. Looks to be very well made. The unit as a whole seems to work fine. The gantry doesn't slide very smooth but seems to work okay nonetheless. I decided not to return it because its an inexpensive machine and it wasn't bad enough to warrant the hassle of a return. Like I said before it seems to work okay but, I cant get it to replicate what is advertised on the commercial. I have been trying to get it to cut through 1/4 inch wood without success, even after 30 passes at full power different focal points and slow and everything in between! I'm going to keep trying i'm sure being a newbie I might be missing something simple. The software is easy and intuitive with tons of options on how to do things. I will say this laser is fun to use! Its super fun and makes your creative side run wild. I am getting tons of ideas of things to create and do on this little machine. I'm having a blast and by the way did I mention its fun!?!?!

Well I've just got started with running the machine, i have moved up from the Yora Silverback 6050. This machine is way faster and much more percise. I am loving it thus far, have done lots of laser burning and cutting.

Shipping was faster than expected. Had the inline fan show up not working, worked with tech support and after all the trying different things they had a replacement sent. Over all things are good.