OllnyReviews of ollny.com

I ordered a nearly 200 foot long strand of year round lights. From the beginning, the remote did not work. We tried new batteries but it still did not work. Even the battery box was difficult to open as it was so cheaply made. I had to use the button on the plug to file through all the modes to get what I wanted. No fun when there is 130 modes. I started using it the last week in November and changed colors for each month. When I went to make the lights pastel for spring, it would not change from the green I used for March. I definitely did not get my money's worth. It worked for only four months, a huge disappointment as I looked forward to having year round, color changing lights.

Super Kundenservice!!

I have been using Ollny string lights for many years now it’s a great product. I had just recently purchased 2 more sets of string lights and they had both stopped working suddenly. I reached out to Ollny for assistance, they tried helping me trouble shoot the issue to no avail. They had 2 brand new sets of lights shipped out to me within a few days Excellent and prompt customer service I will certainly be buying more in the future I was very pleased with everything.

I ordered some lights via Amazon, and they arrived the next day - the lights are beautiful, but sadly one of the solar panels was missing from one of the boxes. I reached out to Ollny's customer support team via email. They were super quick to respond and assist - offering a replacement set of lights as part of their product guarantee. The replacement lights arrived quickly, and all was present and correct. The customer care and support were really impressive - many companies prefer to go via an automated bot or form route, but this felt personal and caring - thank you for your help and the lights - top product backed by a team that cares!

Super Kundendienst.Erste Lichterkette funktionierte nicht.Ich bekam sofort eine neue geschickt .

Purchased 5 packs of led string lights All delivered speedilyandwell packaged Sadly one of the strings was broken Contacted Ollny who responded immediately Thier customer service resolved the issue without hesitation or delay I was kept informed if the progress throughout I can’t praise Ollny enough for their customer service and also the quality of their products They will be my 1st go to for any future purchases

800 Led Lichterkette nach ca. 7 Monaten ausgefallen. Reaktion auf Email innerhalb von 24 Std. Austausch innerhalb von 3 Tagen. Mehr Service geht nicht! Einfach super! Deshalb 7 Sterne, immer wieder gerne!

We brought a outdoor fairy solar light. Unfortunately it stopped working (we quess because of a loose connection) but customer support was both fast and very friendly. Ollny replaced it based on 1-year waranty. So in the end we would recommend the brand!