OllnyReviews of ollny.com

After a delay in testing the garden lights, unfortunately I found that they were not working, which meant I was unable to return the lights via the Amazon process. I tried all the troubleshooting tips and still nothing. I contacted Ollny support, who responded via Amy immediately. Having confirmed that I was still unable to get the lights working, she confirmed that they would send a replacement set immediately. They was received very quickly and all working fine. Understandably things can go wrong but it's how companies resolve customer issues that is important. Amy's customer care in this instance was excellent.

Purchased a set of lights through Amazon, get lights. Unfortunately had an issue with them. However, customer service was extremely good. They arranged for a replacement set of lights to be sent out with no quibbles. All working great now. Recommended

I purchased solar panelled sting lights through Amazon. These were as described and got many compliments. After a few months they started not to fully charge and were not working as they should. The 4 stars comes from the amazing customer service I received directly from the compnay replacing the faulty lights quickly, easily and efficiently. Over all I have had a great experience with the company.

The quality of the product (light chain for garden) is maybe not the best but the customer service is great. Super nice and friendly, fast reaction. Got a replacement shipped asap.

Superb customer service. Had a problem with a string of 400 led outdoor lights 7 months after purchase. Ollny responded within a day with troubleshooting suggestions and when those suggestions were unsuccessful, replaced the lights. They kept in regular contact with friendly and respectful emails to check that the replacement had been received and was working well. Ok I had a problem with the original lights - but I will happily purchase from this company again.

Super Kundendienst.Erste Lichterkette funktionierte nicht.Ich bekam sofort eine neue geschickt .

We brought a outdoor fairy solar light. Unfortunately it stopped working (we quess because of a loose connection) but customer support was both fast and very friendly. Ollny replaced it based on 1-year waranty. So in the end we would recommend the brand!

Very responsive customer service. I bought a number of their LED light strings from Amazon and two of them failed within a month. None of the recommended user actions worked. However once I highlighted the problem with their customer support team they were brilliant and replaced the faulty products within days. Thanks to Jessica in particular.