OK Rent A CarReviews of okrentacar.com

Arrived at the car facility on time and they mentioned that our car was at the mechanics and they unfortunately did not have any other cars. They then mentioned that a customer should come in one hour and return a car we could have. They told us they were overbooked, so the case was not that the car was at the mechanic, but rather that they didnt have any cars! They offered somebody else an upgrade for a cost, but to us they just mentioned they did not have any. Will never use again!! Asked for a small refund for the time loss, but mentioned that the company rarely paid any refund. Really dissatisfied. More customers were sitting without any car.

PLEASE AVOID AT ALL COSTS..... This company STOLE 1450 euros out of my account, when we arrived to collect our car in Murcia we were told we had to have a block put on our card for the insurance, this would NOT be taken from our account and unblocked upon the return of the car. We returned the car undamaged, they signed off the paperwork and said everything was fine, when I arrived home i discovered that they had taken the money as it was a debit card, this company REFUSE to refund me, won't answer my emails or reply to the proof I've sent them. This money was stolen by OK in May and to date they have made no effort to return it. if you read their Facebook reviews you will see I'm not alone, they keep doing this to people.

Virkelig dårlig oplevelse. Stod klar med vores visa til at betale men blev afkrævet 400€ ekstra da vores kort åbenbart ikke dækkede ordentligt. Altså det visa kort som vi altid bruger i udlandet. Det danske par der stod efter os løb ind i nøjagtigt det samme. Som Alm forbruger har man ingen forudsætninger for at holde øje med om man ejer et debit el kredit kort. Ren spekulation fra deres side..

Good experience on a 10 day car hire from this company. Price competitive, helpful staff at reception (Camilla) and in the garage on collection and return. Encouraged me to check car over for marks and encouraged video/images. No issues with noting extra small marks not previously on paperwork. As previously, I chose to cover the excess (1000 euro's) on my credit card and took an UK excess cover policy (£30-40) to cover this sum. This I found is the cheapest option. No issues on return. Offered and took roadside assistance for 15 euro's for the whole period. Overall a very positive experience given some of the other reviews shown.

Altså kan læse en masser af dårlige anmeldelser. Kan samtidig se det er alle dem som ikke tegner en lokal forsikring hos ok mobility. Der er en ny lov i EU hvor at leje af biler er nede i pris men depositum er høj kurs. Skader skal jo dækkes. Derudover betaleren man med andet end kreditkort er man påtvunget lokal forsikringBedømt til 5 ud af 5 stjerner . ( skal sige at den lokale forsikring er top) klart for med et visa debit/ Mastercard debit ell lign vil man ikke have kredit nok hvis man eksempel laver skader på eks 18000 kr. de skal sikre sig ligesom os- bestil forsikring dernede Jeg bestilte den billigste budget bil i september 2021- mange mange måneder før afrejse i juni måned i år. Vi skulle til Palma Mallorca den 5/6-22. Jeg havde gennemlæst kontrakten- og tydeligt mange ikke har det- og besluttede mig at købe en forsikring gennem selskabet og ikke gennem Discovery cars hvor jeg havde bestilt bilen. Deres samarbejdspartnere på Mallorca er ok mobility. Forsikringen kostede 150 euro næsten det samme som billeje- som jeg bestilte i god tid og god tid er god pris. Slap for depositum på 9000 danske kr ca. De ville kun spærre et beløb på 100 euro såfremt jeg ikke leverede bilen tilbage med fuld tank. Skal sige jeg lejede en budget bil i laveste klasse og fik en Peugeot 208 og kun kørt små 4000 km- sprit ny lækker bil Bilen gennemgik jeg og de sagde tag bare billeder, men kommer der skader, så er du dækket ind. Kontakt politi ved skader med fuld forsikring.- meget vigtigt Ingen skader og fuld tank og de 100 euro blev trukket tilbage/ aldrig hævet Jeg havde bestilt med automatgear kæmpe fejl fra min side. Super kundeservice. De havde en bil i samme klasse uden merbetaling med manuelt gear. Havde tusind spørgsmål om kontrakten jeg skulle underskrive da den var på spansk men fik en på engelsk og medarbejderen forklare mig step by step kontrakten Udlejningskontoret er lige i ankomst hallen. Derefter fik jeg nøgler udleveret og skulle kun lige gå over vejen til det store parkeringshus. 2 sal og fandt nr på den plads bilen holdt på. Tog billeder af bilen inkl benzin måler osv. var stadig meget usikker, havde ikke lejet på Mallorca før. Der er et lille kontor deroppe og spurgte en medarbejder da der var lidt ridser. Tog billeder men kun for min egen skyld. Afleverede bilen samme sted og hun checkede kun benzin måleren og kontrakten blev lukket på iPad hvor jeg stod ved hende side. Andre uden fuld forsikring skulle bilen total gennemgåes Bestilt trygt og husk fuld forsikring dernede fra ikke gennem bil leje hjemmefra- meget vigtigt- de dækker ikke ens. nul bekymringer og nyd ferie Med forsikring og bil leje i en uge gav jeg under 2500 kr for en sprit ny bil Ikke sidste gang jeg lejer herfra Tak for en skøn bil leje

Having dodged the "you must have our insurance" hard sell we went to collect our car. It was parked in the darkest part of the garage in Palma airport and extensively took photos of all the pre-existing scratches etc. as their documentation was woeful. Returned the car to their brightly lit assessment area and after a lengthy forensic examination a barely perceptible "new" scratch/damage was discovered. This took so long and discussing this I begrudgingly agreed to a 360 euro charge or we would have missed our flight! Competitive price becomes an expensive mistake. Dishonest, unprofessional, rude staff and organisation.

Another response another lie. All paperwork and voucher stated €1200 deposit. When I was asked for €1350 on collection I assumed this covered the mileage pack which I AGREED to purchase. Dishonest staff conveniently choosing not to include this to make them a bit of commission on collection I'd assume. I'm not even asking for all the money back I'm asking for the difference between the €100 I AGREED to pay and the and the additional €100+ this company has stolen from me.

Rented a car at Zagreb airport. The fully insured options was very well priced. Service was great and received a nice car!