Esther L.
Superb shopping experience
Great customer service and effective communications. Thank you!
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Ogawa World USA (ogawaworldusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Esther L.
Great customer service and effective communications. Thank you!
James
Spoke with several people in regards to this purchase I was put at ease very professional I did my homework online a+ rating better Business bureau I think I made a great choice we'll see how fast the purchase arrives thank you.
Erwin
The shopping experience using their website is an awesome experience. It provides enough details to help me make decisions which model and product to buy. I also found their sales rep (Rick), whom I spoke via the phone subsequently, knowledgeable about the process and provided details about next steps. I would highly recommend Ogawa World USA for massage chair purchases.
MG
A friend of mine as well as a co-worker gave me the opportunity to try his massage chair from OGAWA. I was sold to it. I called their company and spoke with Rick. He was an exceptional sales rep. As a Healthcare FRONTLINER he gave me additional discount🤣. I can’t wait for my massage chair to arrive.
Renee
So I have been researching massage chairs for a few weeks now. I stumbled upon your website and called your company and I spoke to Rick. Rick was wonderful from his personality to his knowledge of your products. I was really just looking around but Rick actually sold me a chair today. He walked me through every aspect of the things I needed to know as well as giving me his personal opinion of the products which seemef genuine. Thanks Rick!
Jerry
Service was impeccable.
Michael
Rick was awesome answering all of our questions!!! Looking forward to taking the new chair for a “ride”.
Robert
I had super pleasant, ultra relaxed buying experience. Salesperson was polite and super knowledgeable helped educate and guide me to where I needed to be. So much better to buy direct and talk to someone in person!!!!